Gaone Willie
Sales Consultant
Palapye
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2017
2017
years of post-secondary education
Work History
Administrative Assistant
Ministry of Nationality, Immigration and Gender Affairs
Palapye, Central District
1 2018 - 1 2020
- Providing customer support by capturing and registering all births and deaths forms
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Renewing expired Identity cards
- Responsible for the registration of marriages
- Undertaking registration of societies
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
Education
Honors Degree - Business Management
Sheffield Hallam University
Certificate of proficiency - long term insurance
Insurance Academy of Botswana
BGCSE - undefined
Lotsane Senior Secondary School
Skills
Office Administration
Administrative Support
Data Entry & Proccessing
Team player
Communication skills
Interpersonal skills
Computer Skills
References
- Richard Dikgole, Ministry of Nationality, Immigration and Gender Affairs, Senior Administration Assistant, +267 71214559
- Mr Wilbert Mutoko, Botswana Accountancy College, Lecturer and Programme Leader, +267 3980852
Timeline
Certificate of proficiency - long term insurance
Insurance Academy of Botswana
BGCSE - undefined
Lotsane Senior Secondary School
Administrative Assistant
Ministry of Nationality, Immigration and Gender Affairs
1 2018 - 1 2020
Honors Degree - Business Management
Sheffield Hallam University
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