Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Amogelang Masilonyane

Gaborone

Summary

Identifying improved approaches and enhanced solutions to business challenges are activities that drive and inspire me. Exploration, pursuit, and motivation are my framework for success. I believe that fresh perspectives and trying new techniques help businesses evolve and grow. My goal is to be on the cutting-edge of industry advancements. I have strong problem-solving abilities and fostered a reputation as a key contributor through customer service and critical thinking skills. As a team player, I am collaborative with peers, searching for ways to integrate valuable insights. Through these qualities, I have confidence in my ability to facilitate positive change and collective effort.

Overview

10
10
years of professional experience
3
3
years of post-secondary education
11
11
Certifications
1
1
Language

Work History

Bid/Tenders Specialist

Botswana Telecommunications Corporation
Gaborone
01.2014 - Current
  • Delivered comprehensive bid proposals for telecommunications projects and gained client approval on costs.
  • Consistently led and managed bid team to successful completion of multimillion telecommunications bids generating new business and revenue.
  • Collaborated with sales resources and set timeframes for project deliverables in response to requests for proposals.
  • Devised measurable bid plans and responsibility matrices for bid teams, consistently leading them with a full understanding of a bid strategy and status.
  • Produced primary sales paperwork incorporating supplier inputs and related sales documentation and assembled in customer-ready state by personalizing and editing documents.
  • Coordinated and managed internal resources during proposal process and verified achievement of milestones and deliverables.
  • Negotiated with potential and current clients on behalf of the company to secure deals and implemented pricing agreements between vendor and customer.
  • Assisted with bid/tenders pricing and submitted pricing suggestions for review and approval.
  • Responsible for the collation of bid responses, chairing final bid proof meetings Secured all resources and supervised bid documentation publishing, submitting to the customer within strict deadlines.
  • Maintained and updated the database regularly, set up customer profiles in appropriate databases and maintained customer information.
  • Implemented Cost reduction strategies and contributed to growing profit Managed Critical Risks Before Maturing to Issues.

Account Support Officer

Botswana Telecommunications Corporation
Gaborone
07.2013 - 03.2014
  • Assisted with the retention of accounts through regular contact with customers and sales of telecommunications product and services, this includes promoting and selling key products as directed by the Sales Manager.
  • Assisted Relationship Managers with the preparation and delivery of customer proposals and presentations.
  • First point of contact for assigned customers.
  • Coordinated the completion of customer requests with internal departments, including the tracking and follow-up of such requests.
  • Analyzed problems and escalated to Back Office for immediate action and unresolved requests and complaints to team leaders.
  • Handled all enquiries, complaints and inbound calls from Clients or Customers as speedily as possible and delivered good quality service.

Business Administrator

Jungle Nastix Botswana
Gaborone
04.2013 - 07.2013
  • Made quotations, invoices, delivery notes, wrote letters and answered calls
  • Petty cash reconciliation and prepared pay slips for employees
  • Record keeping and filing

Education

Bachelor of Science - Business Management

Sunway University
Kuala Lumpur, Malaysia
08.2009 - 12.2012

Master of Science - Project Management

IU International University of Applied Sciences
Germany
12.2022 - Current

Skills

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Software

Microsoft Office Suite

Tableu

Syspro

Certification

Microsoft Excel 2019/365

Timeline

Master of Science - Project Management

IU International University of Applied Sciences
12.2022 - Current

Microsoft Excel 2019/365

09-2021

Foundations: Data, Data, Everywhere Google - Coursera

06-2021

Business Analysis Foundations ,LinkedIn Learning

05-2021

Cisco Meraki Fit-Level 1 , Cisco

11-2020

Negotiation skills certificate, SpecCon

10-2020

Sk Questions to Make DataDriven Decisions ,Google ,Coursera

09-2020

NSE 3 Network Security Associate, Fortinet

09-2020

AWS Business Professional, Amazon

04-2020

Meraki-Cloud Managed Networking-Architecture Story and Business Fundamentals-Stage 1 FY19 , Cisco

05-2019

MiContact Center Enterprise (Solidus) Architecture, Mitel

05-2018

Public Sector Procurement and Tender Management, Botswana Accountancy College

02-2015

Bid/Tenders Specialist

Botswana Telecommunications Corporation
01.2014 - Current

Account Support Officer

Botswana Telecommunications Corporation
07.2013 - 03.2014

Business Administrator

Jungle Nastix Botswana
04.2013 - 07.2013

Bachelor of Science - Business Management

Sunway University
08.2009 - 12.2012

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Amogelang Masilonyane