Experienced JIRA Administrator with a proven track record in configuring, customizing, and maintaining JIRA instances to optimize project management and collaboration. Skilled in system configuration, user management, customization, integration, and support. Proficient in troubleshooting technical issues, ensuring system security, and implementing backup strategies. Strong communicator with a passion for staying updated on industry best practices. Committed to enhancing organizational efficiency through effective utilization of JIRA.
Atlassian Certified Jira Administrator for Cloud
01/2022, Present, Friedrichshafen
As a volunteer at a Children's Hospice Service, I provided compassionate support and assistance to children facing life-limiting illnesses and their families. My role involved engaging with the children in various activities, offering companionship, and creating a comforting environment. Additionally, I assisted the staff with administrative tasks, helped organize events, and contributed to fundraising efforts. Through this experience, I developed strong communication skills, empathy, and the ability to work effectively in challenging situations. My time as a volunteer at the Children's Hospice Service underscored my commitment to making a positive difference in the lives of others, particularly those facing difficult circumstances.
Atlassian Certified Jira Administrator for Cloud
Atlassian Certified Cloud Organization Admin
Atlassian Certified in Managing Jira Projects for Cloud
Jira Automation for Admins
Confluence Space Administration