Summary
Overview
Work History
Education
Skills
Job Related Training
Prior Experience
System Knowledge
Awards
Timeline
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Andrew Sheldrick

Electronics Technician II
Leinfelden

Summary

Military Veteran with a current Top Secret/SCI Security Clearance 5 years of proven experience in the United States Army and 11 years total within the DoD. Accomplished measurable results while operating in teams of 10-20 in a dynamic, fast-paced environment. Possess a comprehensive background in Intelligence and Security Operations derived from conducting domestic and global operations in 3 countries. Supported intelligence operations in Operation Inherent Resolve and Operation Atlantic Resolve by conducting data mining with multiple tools available. Capable of disseminating information down to the lowest possible level to share it with partner countries to mitigate tensions while ensuring the control of information to ensure the security of United States operations. Assessed all information to provide higher echelon decision makers and commanders information needed to make educated decisions within the battlefield. Reliable Electronics Technician proficient in product fabrication, soldering and installation of electrical equipment. Adept with coordinating with supervisors to provide engineering solutions. Eager to leverage 3 years' experience in new position. Priority-driven Electronics technician well-versed in training people in features and benefits of software and applications. Talented professional adept at finding reliable solutions for client issues. Ready for new role overseeing efficiency improvements to software and hardware. Successful at applying electronics, electrical circuitry expertise to different practical issues. Skilled in investigating and diagnosing problems and completing root cause analysis. Understands technical information and devises forward-thinking effective solutions that help customers achieve operational and safety targets.

Overview

10
10
years of professional experience
1
1
Language

Work History

Electronics technicians 2

M.C. Dean
11.2021 - Current
  • Inspect all access controlled spaces to ensure compliance with regulations
  • Understand requirements for all spaces from Secret to TS/SCI and variants
  • Maintain good working relationship with all customer to ensure customer satisfaction.
  • Updated hardware and software platforms by implementing automation and efficiency improvements.
  • Troubleshot and resolved equipment failures to reduce operational disruption.
  • Developed and maintained technical documentation for compliant records.
  • Worked to create safe, low-cost and dependable designs.
  • Monitored and tested equipment performance to diagnose and resolve problems.
  • Reduced downtime for critical systems by providing timely maintenance and repair services.
  • Responded quickly to emergency calls, limiting electrical risk and equipment downtime.
  • Implemented operational timelines for service shut-offs to be observed.
  • Maximized resource utilization by optimizing inventory management processes for electronic components.
  • Used diagnostic and testing processes in collaboration with product engineers to identify, define, and solve development issues.
  • Maintained high level of customer satisfaction by resolving technical issues swiftly and professionally.
  • Managed reactive repairs and emergency maintenance for varied electronic devices.
  • Analyzed interruption reports and outage databases to identify outage trends and determine needed coordination changes.
  • Contributed to an estimated 60% productivity increase last year as per the company standards
  • Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance
  • Designed and constructed new equipment to meet engineering experiment requirements
  • Troubleshot and resolved equipment failures to reduce operational disruption
  • Maintained a high level of customer satisfaction by resolving technical issues swiftly and professionally
  • Conferred with engineers and designers to investigate and solve failure issues
  • Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints
  • Calculated amounts for designing and testing electrical systems and supplied finished costs to customers
  • Used diagnostic and testing processes in collaboration with product engineers to identify, define, and solve development issues
  • Interpreted scale drawings of new commissions to determine layout of materials and equipment
  • Led preventative maintenance and inspections to limit electrical issues
  • Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise
  • Responded quickly to emergency calls, limiting electrical risk and equipment downtime

Personnel Security Specialist

Mission Essential
10.2020 - 11.2021
  • Identify problems and resolve customer such as lost or broken badges
  • Verify security access utilizing DISS
  • Determine level of badge to issue based on given information
  • Create badges for permanent EUCOM personnel
  • Ensure all personnel profiles are updated and all matching to properly track end date of visits and orders
  • Understanding complexities of visitors needs and ensuring customer satisfaction prior to departure
  • Informing new personnel of proper procedure regarding access and security measures while in possession of EUCOMs security badge
  • Troubleshooting and resolving issues with badge making equipment
  • Provide reports for respective security managers, allowing for them to keep proper command and control of their spaces
  • Investigated suspicious activities and persons to maintain security of premises.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

AAFES Supervisor

Patch Barracks
06.2019 - 10.2020
  • Identified problems and proposed solutions to management team
  • Assisted Managers with balancing, identifying, and reconciling daily transactions
  • Provided instruction, coaching, and motivation to all employees during shift
  • Handled all customer relations issues in a professional manner and in accordance with company policies
  • Enforced all standards in compliance with policies to include employee behavior, appearance, timeliness, and any incidents that may have arisen.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Oversaw daily operations of my department, ensuring smooth workflow and timely completion of tasks.

United States Army - All Source Intelligence analyst

1st Battalion 10th Special Forces Group
08.2017 - 04.2019
  • Assisted in key tactical, operational, and strategic assessments encompassing the European theater during multiple operations and exercises in 15+ intelligence briefs to update and inform the higher echelon commands
  • Understanding interests of world powers within United States European Command (EUCOM) Area of Interest to include the Eastern and western Europe, the Baltic States, the high north, and Ukraine
  • Provided weekly intelligence updates to 1-10 SFG commander and other key leaders to keep them current with events transpiring throughout all the EUCOM area of interest
  • Reduced the potential for spillage of classified information through enforcement of information security procedures in accordance with organization and federal regulations
  • Advised in marking of classified information and controlled unclassified information ensuring the proper dissemination of critical information to key personnel
  • Participated in the proper procedures to destroy all classified material deemed unusable
  • Ensured the office had and maintained the correct materials needed to complete our overall mission, including all office supplies, computers, and any extra needed materials for a proper workstation
  • Maintained all knowledge of soldiers and their whereabouts on the logs provided to ensure our section was aware of all personnel
  • Standing up SCIFS to adhere to the proper regulations and establish a perimeter that adhered to the proper regulations such as a fence and guard post, this allowed for control measures to be emplaced in an environment that did not allow the proper use of badging in and out of a facility
  • Was placed in a position to maximize deployed manpower that involved a crash course in stripping, cutting, and terminating and testing CAT-5 Cable
  • Troubleshot and replaced broken fiber cables that were in our ethernet media converters
  • Instructed by our personnel on how the cable should be laid out throughout the SCIF to follow designated guidelines distributed to our techs
  • Understood and disseminated the proper control measures of classified documentation and what couriering said documentation entails.
  • Produced multi-source intelligence reports and products for different agency customers.
  • Used counterintelligence, human intelligence and signal intelligence techniques to thoroughly analyze data.
  • Created useful and timely intelligence products to support field operations.
  • Maximized information sharing among analysts through the implementation of a centralized database system.
  • Coordinated with other intelligence agencies to share information and resources.
  • Conducted threat assessment and analysis of foreign adversaries in support of military operations.
  • Utilized intelligence collection platforms and analysis techniques to identify and document intelligence gaps.
  • Assisted in creating high-level intelligence briefs for senior-level personnel.
  • Incorporated lessons learned from previous operations to improve intelligence capabilities.
  • Verified visitor security clearances and eligibility for access into SCIFs.
  • Maintained subject matter expertise in assigned areas of responsibility through ongoing professional development activities.
  • Briefed upper-level personnel on emerging threats.
  • Ensured the accuracy and reliability of intelligence products by applying rigorous quality control processes before dissemination.
  • Enhanced intelligence analysis by streamlining data collection and processing methodologies.

United States Army - All Source Intelligence analyst

5th Special Forces Group
08.2014 - 08.2017
  • Managed the dissemination of Mission Support Packages (MSP) to globally deployed Special Operations Forces in support of overseas contingency operations in the United States Central Command and United States European Command areas of responsibilities
  • Contributed to accomplish 90+ significant reports and 24 Intelligence Summaries to aide senior leadership with operation decisions and plans
  • Created Intelligence Preparation for Battlefield 20+ to inform higher echelon individuals on the safest and most effective way to support OIR and the CENTCOM problem set
  • Understanding other world power interests within the CENTCOM region
  • Provided weekly intelligence briefs to our commanders to update them on current operations and progress throughout the Syria problem set
  • Assisted in key tactical, targeting, operational, and strategic assessments encompassing Syria and Iraq during the creation of 30+ intelligence briefs and 10+ intelligence summaries
  • Understood and applied knowledge of Counter insurgency operations, as well as, understanding asymmetric and unconventional warfare to apply this knowledge to analysis and provide a more accurate assessment for leadership
  • Utilized open-source intelligence tools to monitor enemy social media accounts legally and by regulation on order to understand the complexity and depth of social media recruitment and propaganda
  • Reduced the potential for spillage of classified information through enforcement of information security procedures in accordance with organization and federal regulations
  • Participated in the proper procedures to destroy all classified material deemed unusable
  • Advised and participated in the proper control, marking and dissemination of all classified material
  • Validated Identities of all Foreign and non-foreign personnel present for visits and briefs (Utilizing SSO)
  • Validated All clearance levels of personnel present in secure areas to ensure security policies implemented by command
  • Enforced removal of unauthorized persons
  • Adhere to all SOP's established by previous commands and review and change any policies that needed to be changed or updated
  • Standing up SCIFS to adhere to proper regulations and establish Proper perimeter guidelines
  • Was placed in a position to maximize deployed manpower that involved a crash course in stripping, cutting, and terminating and testing CAT-5 Cable
  • Produced multi-source intelligence reports and products for different agency customers.
  • Used counterintelligence, human intelligence and signal intelligence techniques to thoroughly analyze data.
  • Created useful and timely intelligence products to support field operations.
  • Maximized information sharing among analysts through the implementation of a centralized database system.
  • Coordinated with other intelligence agencies to share information and resources.
  • Expanded the scope of analysis capabilities within the organization through collaboration with external partners in academia, industry, and government agencies.
  • Conducted threat assessment and analysis of foreign adversaries in support of military operations.
  • Enabled more informed decision-making processes by translating complex data into easily digestible visuals for non-analyst stakeholders.
  • Increased efficiency in operations by implementing process improvements based on best practices gleaned from industry conferences and publications.
  • Developed intelligence assessments for high-level government officials and stakeholders.
  • Utilized intelligence collection platforms and analysis techniques to identify and document intelligence gaps.
  • Assisted in creating high-level intelligence briefs for senior-level personnel.
  • Incorporated lessons learned from previous operations to improve intelligence capabilities.
  • Verified visitor security clearances and eligibility for access into SCIFs.
  • Maintained subject matter expertise in assigned areas of responsibility through ongoing professional development activities.
  • Conducted detailed data analysis to identify patterns and trends in complex datasets.
  • Briefed upper-level personnel on emerging threats.
  • Ensured the accuracy and reliability of intelligence products by applying rigorous quality control processes before dissemination.
  • Enhanced intelligence analysis by streamlining data collection and processing methodologies.
  • Mitigated risks associated with information security breaches through adherence to established protocols for handling classified materials.
  • Participated in multi-disciplinary teams working on high-priority projects that required rapid response capabilities under tight deadlines.
  • Identified potential threats by conducting thorough research on global events and trends.
  • Supported decision-makers by providing timely, accurate, and relevant assessments of emerging threats.

Education

Associate of Science - Political Science

University of Maryland University College
Stuttgart Germany

Military Intelligence Studies

Cochise College Arizona
Sierra Vista, Arizona

Skills

Wire Stripping

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Job Related Training

  • On Guard 8.0 certification
  • Basic Open-Source intelligence 301
  • Foreign disclosure Representative
  • Critical thinking course
  • Intelligence Analyst course
  • Anti-Terrorism Level 1
  • Certificate in DoD Locks Approved to Safeguard Classified and Sensitive Materials
  • Certificate in Counterintelligence Travel briefing
  • Lenel Onguard Advanced
  • Lenel OnGuard Professional
  • DISS
  • Kaba Mas LKM 10k Locks
  • Kaba Mas X-10 Locks

Prior Experience

  • Studied under a GM technician program and gained a base knowledge of all GM technician responsibilities (no certification in this field, joined the army in the middle of it)
  • Utilized multimeter to determine resistance in alternators to determine and troubleshoot issues within vehicles
  • Used tack welders to properly tack broken exhaust systems back together to show proficiency and capability of using a welder
  • Read and understood basic care wire diagrams from the front of the car (headlights to tail lights) this allowed for technicians to determine issues, such as grounded wires
  • Machining of drum and rotor brakes to correct warped metal and show proper understanding and practice of machining

System Knowledge

  • Microsoft Office Suite
  • Palantir
  • Google Earth
  • DCGS
  • Link analysis programs
  • M3
  • GXP Xplorer
  • ANTS
  • Trojan
  • Source Ripper
  • MEPED
  • OB Tools
  • JPAS
  • DISS
  • LINEL
  • VTC setup
  • Wiring and unlocking of controlled ports

Awards

  • 2X Army Commendation Medal
  • 2X Army Achievement Medal
  • Global War on Terror Expeditionary Medal
  • Army Good Conduct Medal
  • Overseas Ribbon

Timeline

Electronics technicians 2

M.C. Dean
11.2021 - Current

Personnel Security Specialist

Mission Essential
10.2020 - 11.2021

AAFES Supervisor

Patch Barracks
06.2019 - 10.2020

United States Army - All Source Intelligence analyst

1st Battalion 10th Special Forces Group
08.2017 - 04.2019

United States Army - All Source Intelligence analyst

5th Special Forces Group
08.2014 - 08.2017

Associate of Science - Political Science

University of Maryland University College

Military Intelligence Studies

Cochise College Arizona
Andrew SheldrickElectronics Technician II