Angela Metsiapula Lebanna
Sales Agent
Gaborone
Summary
Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Sales agent
Rare Collections
Gaborone, Botswana
04.2016 - 10.2016
- Empathised with customers and translated technical concepts to promote understanding.
- Established customer purchasing needs, offering personalised guidance with product and accessory selection.
- Identified prospect needs and offered appropriate products and services.
- Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
Assistant administrative officer
Formula One Motors
Gaborone, Botswana
03.2015 - 12.2015
- Facilitated and processed incoming calls and emails, distributing relevant information to necessary departments.
- Took minutes and thorough notes in meetings for distribution.
- Secured data and documents to maintain confidentiality according to company and regulatory standards.
- Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
Education
Certificate of Higher Education - Marketing
Gaborone Universal College
Botswana 01.2014 - 07.2014
Certificate of Higher Education - Certificate of Proficiency (COP)
Africa Insurance Training Institute
Botswana 06.2024 - 08.2024
Skills
Sales strategies
undefinedReferences
References available upon request.
Timeline
Certificate of Higher Education - Certificate of Proficiency (COP)
Africa Insurance Training Institute
06.2024 - 08.2024
Sales agent
Rare Collections
04.2016 - 10.2016
Assistant administrative officer
Formula One Motors
03.2015 - 12.2015
Certificate of Higher Education - Marketing
Gaborone Universal College
01.2014 - 07.2014
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