Experienced Assistant System Administrator with vast IT experience. Skills include a sound working knowledge in administrative activities such as setting user accounts, roles, access, and privileges, analytical thinking and creative problem solving. Able to apply' customer service concepts to IT to improve user experience for clients, employees and administrators.
Tasked with administration and user operational and technical support of Oracle EBS, Access Control and Time Management software and Tally Software Solutions with key roles and responsibilities across these applications including but not limited to the following.
Oracle EBS
● New user creation and application of relevant security profiles
● Password reset and unlocking locked out user accounts.
● User roles assignment and revocations
● Concurrent programs creation, management and scheduling
Time Management Software
● Monitoring daily employee clocking and compilation of monthly clocking reports
● Monitor and process sick notes upon verification of their authenticity.
Access Control
● Enroll user fingerprint and assign door opening permissions.
● Deregister user fingerprint upon exiting the organization.
Tally Software Solutions
● Setup user credentials and assignment of access rights
● Updating of access rights as and when required
● Revoking user access as instructed
· Enthusiastically performed tasks that were outside
of my job description.
· Served as a friendly, hardworking, and punctual
employee.
· Managed the Call Management System
· Installed & configured system software updates
Knowledge of office management and procedures
undefinedRecords Keeping Training
Records Keeping Training
Boma Consult Entrepreneurial Program
Personal Management