Bame Maunatlala

• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Responded to customer needs through competent customer service and prompt problem-solving.
• Delivered and coordinated health and safety training for employees, educating on workplace regulations, policies and procedures.
• Provided new-employee health and safety orientations and developed materials for presentations.
• Developed and implemented safety policies and procedures to promote workplace safety.

• Guided, wrote and revised various health and safety management manuals.
• Identified opportunities to remove hazards from workplace and developed programs and processes to mitigate workplace hazards.
• Monitored workplace activities to determine compliance with safety regulations and standards.

• Prepared and documented health and safety incident reports for management review.
• Reviewed plans and specifications for construction of new machinery or equipment to verify met safety requirements.
• Identified and made mitigation recommendations for electrical hazards within facility, unsafe employee behaviors and mechanical safety.
• Developed and implemented safety policies and procedures to promote workplace safety.

GPA: 4.40

Attained 40points