BOKAMOSO OAHILE
Francistown
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Officer
Young Traders
01.2019 - 01.2022
- Updating and monitoring IT user accounts
- Troubleshooting technical problems and implementing solutions
- Purchasing of IT Equipment and software in line within agreed budgets
- Responsible for the fast and accurate troubleshooting of reported faults
- Maintaining up to date Antivirus levels on all machines company wide
- Working on Active Directory accounts, configuration of laptops and desktops.
IT officer (Intern)
City of Francistown Council
05.2017 - 11.2018
- Active directory management -Resetting expired and forgotten passwords -Creating new user accounts as well as mailing groups -Microsoft GP 2016 end-user Support -Smartpay and Emc and user support -Keeping the ICT inventory up-to-date -Performing system and user data backup -Taking calls from end-users requiring assistance and attending to their requests -Troubleshooting Network Connections -Installing Antivirus on the computers.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
IT Intern
Tonota Crop Production
11.2016 - 05.2017
- Supported IT department in handling technology rollout and maintenance.
- Delivered assistance and support for team-based IT projects.
- Researched new technologies to boost information security.
- Collaborated to assist support protocol development and offered consultation based on cross-functional knowledge.
- Assisted IT team members by crafting project research material for implementation.
- Installed application software and upgrades, virus protection, and drivers.
- Resolved Internet and wireless and wired network access problems.
- Helped department set up equipment for meetings, events and operations.
- Monitored and logged daily server tasks and reports.
Education
Bachelor of Science in Computing -
Teesside University
2016
DNIIT Honours (Network Engineering) -
NIIT
2015
BGCSE -
Shoshong Senior Secondary School
Shoshong2010
Skills
- CCNA Professional
- Team Collaboration
- Operating System Management
- Wide Area Network (WAN)
- Windows Server 2003
- Network Intelligence
- Computer Hardware Knowledge
- Virtual Local Area Networks
- Microsoft Active Directory
- Hardware and Software Monitoring
- Network Device Monitoring
Certification
- CCNAv7 Switching ,Routing and Wireless Essentials
- CCNAv7 Introduction to Networks
Additional Information
Best Intern:City of Francistown Council
Languages
English
Intermediate
B1
Timeline
IT Officer
Young Traders
01.2019 - 01.2022
IT officer (Intern)
City of Francistown Council
05.2017 - 11.2018
IT Intern
Tonota Crop Production
11.2016 - 05.2017
Bachelor of Science in Computing -
Teesside University
DNIIT Honours (Network Engineering) -
NIIT
BGCSE -
Shoshong Senior Secondary School
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