BONANG ONTHATILE MARIPE
Mogoditshane
Summary
Hardworking individual with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director
Pula Pre-Priamary & Nursery School
Gaborone
04.2016 - Current
- Direct the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Cultivate strong relationships with customers by responding promptly to inquiries or complaints.
- Manage budgeting and financial planning processes for the organization.
- Identify opportunities for improvement in operational performance metrics.
- Develop and implement comprehensive strategies to improve operational processes and organizational efficiency.
- Assess employee performance against established benchmarks or targets.
- Develop policies and procedures to ensure compliance with corporate standards.
- Serve as a public spokesperson at industry events or conferences.
- Recruit, train, supervise, evaluate and mentor the staff members.
- Prepare staff work schedules and assigne team members to specific duties.
Secretary
Electroflex (Pty) Ltd
07.2012 - 12.2015
- Prepare monthly statements for customers, Enter and reconcile monthly petty cash, Capture diesel and petrol (fuel) data, Preparing quotations for customers, Typing and sending correspondence from the Managing Director.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and calls for technicians
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Provided administrative support to the Office Manager and other staff members.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Volunteer Part-time Trainer
Edupoint
05.2012 - 06.2012
- Coaching and assisting business management students, Preparing and schedule lesson plan
- Monitored, evaluated and recorded training activities or program effectiveness.
Permanent Part-time Retail Associate
Edcon - Jet stores
09.2011 - 06.2012
- Cashier, Maintaining floor standards, Sales promotion, Preparing stock for floor readiness
Education
Post Graduate Diploma in Higher Education - Health And Education
Botho University
Botswana , Gaborone01-2024
Evaluation of External Qualification Report - Business Administration And Management
Botswana Qualifications Authority
Botswana , Gaborone09-2014
Bachelors Degree Honors - Business Administration And Management
Gaborone Institute of Professional Studies
Botswana, Gaborone06-2012
Certificate - Information And Communication Technology
Gaborone Institute of Professional Studies
Botswana, Gaborone05-2009
Skills
- Proficiency in computer skills (Ms Word, Excel, ACCPAC, Lotus, PowerPoint)
- Excellent leadership and people management skills
- A keen listener and initiator
- Human Resources Management
- Organizational Development
- Sales management
- Verbal and written communication
- Business Planning
- Business Development
- Issues Resolution
- Performance Assessments
Subjects
- Business studies
- Quantitative methods
- Business communication
- Accounting (Financial, Managerial, Corporate finance)
- Economics principles
- Organizational behavior
- Human resource management
- Management in Action
- Marketing
- Business Law Principles
Careertitle
- Business Development Officer
- General Manager
- Marketing Officer
- Tutor or Trainer
- Teacher Assistant
- Bank Teller
- Customer and Sales Officer
- Sales Agent
- Accounts Clerk Assistant
- Secretary
Personal Information
- Gender: Female
- Nationality: Motswana
- Marital Status: Single
Languages
- Ikalanga
- English
- Setswana
References
- Ms Obakeng Tlhobogang, Head of Administration, Electroflex (Pty) Ltd, 3956660
- Mrs. Grace Makhabu, Store Manager, Jet Station, 3906066/3974790
- Mr. Amos Chapamba, Operations Manager, I du Point, 2413192772533684, achapamba@yahoo.com
- Head of Department, Gaborone Institute of Professional Studies, 3914933/3906444, enquiries@gips.ac.hw
Hobbies and Interests
- Reading
- Participating in charitable and community activities
- Learning new ideas and current trends
- Meeting new people and networking
Certification
- Associate Member of Association of Business Executives
- Botswana Qualifications Authority Accreditation
Languages
English
First Language
Setswana
Proficient (C2)
C2
Ikalanga
Proficient (C2)
C2
References
References available upon request.
Timeline
Director
Pula Pre-Priamary & Nursery School
04.2016 - Current
Secretary
Electroflex (Pty) Ltd
07.2012 - 12.2015
Volunteer Part-time Trainer
Edupoint
05.2012 - 06.2012
Permanent Part-time Retail Associate
Edcon - Jet stores
09.2011 - 06.2012
Post Graduate Diploma in Higher Education - Health And Education
Botho University
Evaluation of External Qualification Report - Business Administration And Management
Botswana Qualifications Authority
Bachelors Degree Honors - Business Administration And Management
Gaborone Institute of Professional Studies
Certificate - Information And Communication Technology
Gaborone Institute of Professional Studies
- Associate Member of Association of Business Executives
- Botswana Qualifications Authority Accreditation
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