Casual Retail Assistant
Brandz Unlimited
01.2026 - Current
Hi, I’m
Botho Rakhudu
Administrative & Customer Service Professional
Serowe,CE
Timeline
Admin Assistant
Hyper Hands Physiotherapy
08.2022 - 11.2024
Temporary COVID-19 Scorpion
Central District Council Headquarters
05.2021 - 09.2021
Customer Sales Assistant
JB Sports
01.2019 - 12.2020
Setlhoa Vocational Training Centre
Certificate In Business Skills from Business Administration
2013 - 2015 (2 education.years_Label)
Work History
Brandz Unlimited Serowe, CE
Casual Retail Assistant
01.2026 - Current
Job overview
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accurate sales reporting.
- Maintained store organization and cleanliness, contributing to a welcoming environment for customers.
- Supported inventory management by restocking shelves and conducting regular inventory checks.
- Monitored sales trends and provided feedback to management for strategic merchandising decisions.
Hyper Hands Physiotherapy Francistown, FR
Admin Assistant
08.2022 - 11.2024
Job overview
- Supported daily office operations by managing schedules and coordinating meetings.
- Assisted in maintaining accurate records and documentation for efficient workflow.
- Utilized Microsoft Office Suite to create reports and presentations for team projects.
- Handled incoming correspondence, ensuring timely responses and effective communication.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Central District Council Headquarters Serowe, CE
Temporary COVID-19 Scorpion
05.2021 - 09.2021
Job overview
- Enforced national COVID-19 regulations within council offices and public service areas
- Monitored staff and visitor compliance with safety protocols (masking, sanitization, distancing)
- Screened visitors (temperature checks and entry control procedures)
- Maintained daily registers, incident logs, and compliance reports
- Assisted with crowd control and ensured orderly service delivery
- Provided public guidance on COVID-19 safety measures and government directives
JB SportsPalapye, CE
Customer Sales Assistant
01.2019 - 12.2020
Job overview
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized displays, ensuring products were well-stocked and visually appealing.
- Addressed customer inquiries promptly, providing effective solutions and information.
- Collaborated with team members to improve sales strategies and customer engagement techniques.
- Built strong relationships with customers, fostering loyalty and repeat business.
- Processed cash and credit transactions accurately, maintaining a balanced register at the end of each shift.
Overview
7
years of professional experience
3
years of post-secondary education
Education
Setlhoa Vocational Training Centre Serowe
Certificate In Business Skills from Business Administration
2013 - 2015 (2 education.years_Label)
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time management capabilities
- POS system operation
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Additional Information
- Class B Driver’s Licence