Cecille Joy Villarama

• Technical Team Lead for the General Ledger and Bank Compliance Reporting Module
• Managed team projects, ensuring they were completed on time, within scope, and met quality standards
• Allocated resources effectively, prioritized tasks, and adjusted plans as needed
• Provided guidance and support to team members, addressing issues promptly and escalating them when necessary
• Also conducted performance reviews to evaluate team members' progress and identify areas for improvement
• Developed training programs to enhance team members' technical skills and support their professional growth
• Collaborated with stakeholders to gather and analyze requirements, ensuring alignment with business needs and technical specifications.
• One of the technical lead for the deployment of the upgraded Core Banking system across multiple entities, including BDO Unibank, BDO Network Bank, BDO Private Bank, BDO Hong Kong, BDO Trust and Investment, and BDO Finance, ensuring consistent implementation and minimal operational disruption.
• Created architecture diagrams representing the current and future states of the MFT(Manage File Transfer) layer for General Ledger and Interfacing application.
• Major Projects handled include:

- Implementation of ARRG 2021 (AMLC Registration and Reporting Guidelines),

- Implementation of Core Banking 24 x 7

- Windows 10 Upgrade

- ICBS V15 Upgrade

- Power 10 Machine Upgrade

• Delivered high-quality products by enforcing strict adherence to coding standards and best practices within the team.
• Optimized software performance by leading thorough testing and debugging efforts.
• Led successful system migrations with minimal downtime, coordinating efforts across multiple teams for seamless execution.
• Managed resource allocation effectively, balancing workload distribution among team members to prevent burnout.
• Implemented process improvements that reduced overall project costs without compromising quality or timelines.
• Mentored junior team members with technical guidance and professional development support.
• Collaborated cross-functionally with various departments to ensure seamless integration of technical solutions.
• Developed comprehensive technical documentation to facilitate knowledge sharing and improve product understanding.
• Responded to customer inquiries and provided technical assistance over phone and in person.

• Analyst/Programmer for Accounting Application (General Ledger)
• Create and revise existing programs according to specifications, systems design and quality assurance standards for Core Banking - General Ledger Team.
• Perform testing (unit and system), and prepare program documentation
• Assigned as a Review/Release Manager (RM) to ensure the completeness and quality of the deployed programs for either fixes or enhancements.
• Supported production implementation by monitoring system performance and troubleshooting issues to ensure minimal downtime and optimal functionality.
• Monitored system performance post-upgrade, analyzing issues and implementing adjustments to optimize operations and enhance the user experience.
• Provided technical support using knowledge of complex technology to solve problems and support new projects.
• Updated documentation with project deviations to capture changes.
• Performed regression and system-level testing to verify software quality prior to release.
• Worked closely with clients to establish specifications and system designs.
• Tested and deployed scalable and highly available software products.
• Collaborated with product management to design, build and test systems.

• Client/Project: Elder’s Limited – Leading in Agribusiness and an iconic brand in rural and regional Australia.
• On-call point person for issues related to the following legacy applications of the client:

- Finance and Accounting

- Merchandise

- GOS (Grains Operating System)

- Livestock

• Analyze and provide resolution for outstanding business and functional issues.
• Closely coordinate with the user the status of the issue being worked on – from investigation / analysis phase up to the resolution phase (whether it be a fix in data, program, or business process)
• [As the designated 24/7 On-call Support] Ensure legacy job failures encountered by the client are acknowledged immediately. If investigation / fix is taking longer than the usual (for the more complicated errors), clients are notified via emails and calls for any developments or expected delays they may experience in production due to the failure.
• Ensure known errors and job aids used in the project are properly documented and uploaded to the shared database.
• Monitor and review incidents being assigned to the team, at the same time, cross checking them against the existing knowledge base. In this manner, statistics of the common issues is obtained.
• Consult / brainstorm with the team / senior SMEs on how to handle the identified common issues more efficiently.
• Mentored junior programmers, sharing knowledge and best practices to elevate team performance overall.
• Provided exceptional customer support, resolving technical issues quickly and effectively for end-users.

• Client/Project: AMKOR Technology Inc. – Leading semiconductor manufacturing company
• Development and maintenance of applications on the IBM AS/400 using CL/400, RPG/400, ILE RPG/400 and associated developer utilities
• Accept on-call and shifts as necessary, including occasional weekend support
• Perform testing (unit and system) and prepare program documentation.
• Perform post deploy monitoring of programs and report findings.
• Do reverse engineering and field mapping of some RPG programs for migration/conversion.
• As primary systems analyst/programmer, was involved in requirements gathering, prototyping
• Analysis and design, development/coding, testing, build, deployment and system support.

• Project: Quality Improvement Express (Healthcare)
• Code programs according to specification given.
• Investigate, analyze, fix bugs for existing programs
• Document application programs developed.
• Execute unit testing and update documentation.
• Prepare project documentation assigned by the Senior System Analyst