CINDY LERATO LEMAO
Malolwane
Summary
Focused Accounting Professional experienced in maintaining financial records and reviewing accounts activity. Proven track record of developing accurate spreadsheets and up-to-date reports with Pastel and QuickBooks Software. Accomplished in taking tasks within strict deadlines and prioritizing urgent needs. I am an ambitious Accounting Technician demonstrating a strong background in employee expense management and vendor relations. Eager to fulfill the role of increased responsibility and add value to a dynamic accounting team. Hardworking and reliable professional, industrious and meticulous with a strong history of integrity and reliability
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with a flexible approach to evolving business needs. Known for reliability, strong communication, and fostering a productive work environment.
Overview
7
7
years of professional experience
Work History
Supervisor
City Mews on Independence Luxury Apartments
03.2022 - 09.2024
- Processing accounting documents such as Invoices, Quotations, and Statements using Quickbooks software and liaising with the accounting team on sales, debtors, purchases, and payments daily
- Receiving cash and speed point payments and entering them into the system( Quickbooks)
- Filing and administration duties
- Inspecting apartments to ensure that hygiene health and safety regulations are met
- Arranging repairs and maintenance of the property
- Ensuring that the staff is aware of the policies and procedures of the company and the hospitality environment
- Updating daily reports to management, occupancy, and updated sales
- Managing the stock levels and ordering stock supplies
- Supervising Staff: Housekeeping, Laundry, Security, and garden personnel, planning staff rosters and covering roster slots
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Accounts Assistant
Africa Sales (Pty) Ltd
04.2019 - 06.2020
- Preparation of weekly and monthly Financial Reports
- Performed administrative and clerical duties
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments
- Bank reconciliations
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Front Desk/Administration Officer
Gill Sleepover Guesthouse
09.2017 - 11.2018
- Developed and performed performance improvement strategies and plans to promote continuous improvement
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and promptly.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Managed more than 20 incoming calls and emails per day from customers.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
- Drafted and distributed invoices for outstanding payments.
Education
Association of Certified Chartered Accountants - Accounting
Botswana Accountancy College
Botswana12-2027
AAT Level 4 Professional Diploma - Accounting
Rankuke Investments
Botswana09.2021
AAT Level 3 Diploma - Accounting
Botho University
Gaborone, Botswana09.2013
AAT Level 2 Certificate - Accounting
Botho University
Gaborone, Botswana05.2012
Skills
- Invoice processing
- Debtors and Creditors
- Efficient use of Accounting Software (Pastel and Quickbooks)
- Filling and administration
- Bank reconciliations
- Completing VAT returns and PAYE
- Team work
- Ability to remain diplomatic
- Pleasant and calm in difficult crises
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
Languages
English
Setswana
Bicamembershipno
TA 20230441
Personal Information
- Date of Birth: 08/27/92
- Nationality: Motswana
Phone
- Mobile, (+267) 75 183 205
- Mobile, (+267) 72 737 490
Timeline
Supervisor
City Mews on Independence Luxury Apartments
03.2022 - 09.2024
Accounts Assistant
Africa Sales (Pty) Ltd
04.2019 - 06.2020
Front Desk/Administration Officer
Gill Sleepover Guesthouse
09.2017 - 11.2018
Association of Certified Chartered Accountants - Accounting
Botswana Accountancy College
AAT Level 4 Professional Diploma - Accounting
Rankuke Investments
AAT Level 3 Diploma - Accounting
Botho University
AAT Level 2 Certificate - Accounting
Botho University
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