Collin Styron
US Army Aviation Officer
Round Rock
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
Work History
Aviation Company Commander
US Army
05.2023 - Current
- Balanced competing priorities effectively while managing multiple projects simultaneously under tight deadlines.
- Developed strong relationships with higher headquarters and external agencies, supporting effective collaboration and mission success.
- Enhanced team cohesion through fostering a professional environment focused on mutual respect and open communication.
- Conducted thorough risk assessments to mitigate potential hazards during training exercises and operational deployments.
- Led successful military operations under challenging conditions, showcasing adaptability in dynamic environments.
Aviation Officer
US Army
09.2017 - 06.2023
- Mentored aspiring pilots through hands-on training exercises, providing valuable feedback for skill improvement purposes.
- Conducted emergency response drills to prepare crew members for various scenarios and improve reaction time.
- Developed comprehensive flight plans by analyzing weather patterns and selecting optimal routes.
- Actively participated in safety audits to identify areas for improvement within the organization''s standard operating procedures.
- Collaborated with maintenance teams to identify aircraft issues promptly and implement necessary repairs.
- Implemented best practices in risk management, contributing to a reduction in aviation accidents.
Sea Logistics Customer Care Specialist
Kuhne + Nagel
08.2016 - 08.2017
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with cross-functional teams to ensure seamless service delivery for customers.
- Responded to customer inquiries via phone, email and web-based platforms.
- Navigated multiple computer systems and applications to find information.
Customer Benefits Coordinator
Benefitfocus
08.2015 - 08.2016
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Served as primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
- Coordinated and managed all aspects of annual benefit plan renewals-ensuring a seamless transition for employees while minimizing disruption to ongoing operations.
Internship
Scottrade
08.2014 - 08.2015
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
MBA - Business Administration
The Citadel Graduate College
Charleston, South Carolina 04.2001 -
Master of Science - Sport And Leisure Studies
The University of Iowa
Iowa City, Iowa 04.2001 -
Skills
Problem-Solving
Operational planning
Time Management
Multitasking
Attention to Detail
Timeline
Aviation Company Commander
US Army
05.2023 - Current
Aviation Officer
US Army
09.2017 - 06.2023
Sea Logistics Customer Care Specialist
Kuhne + Nagel
08.2016 - 08.2017
Customer Benefits Coordinator
Benefitfocus
08.2015 - 08.2016
Internship
Scottrade
08.2014 - 08.2015
MBA - Business Administration
The Citadel Graduate College
04.2001 -
Master of Science - Sport And Leisure Studies
The University of Iowa
04.2001 -
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