Summary
Overview
Work History
Education
Skills
drawing
Languages
Timeline
Generic

Denada Muka

Stuttgart

Summary

I'm Denada Muka, a 20-year-old student currently studying informatics in Germany. My journey began in Greece and later led me to Italy at the age of 14, where I embraced new cultures and languages. During summers, I've gained valuable experience working in hospitality, from assisting cooks to housekeeping and waitressing, honing my teamwork and adaptability skills. Beyond that, I've explored my creative side through professional practices such as photography, jewelry making, traditional printing techniques, and wood design. With a diverse background and a passion for innovation, I'm excited to apply my skills and continue learning in dynamic environments.

Overview

1
1
year of professional experience

Work History

Hotel Housekeeper

Bergland
06.2022 - 09.2022
  • Responded to customer inquiries and resolved complaints to increase satisfaction.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Reported damages, maintenance problems, safety issues, and potential hazards to management.
  • Assisted in training new team members on hotel policies, procedures, and best practices for housekeeping tasks.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Washed and folded towels and linens to properly stock guest rooms.
  • Participated in ongoing professional development opportunities within the hospitality industry, resulting in enhanced knowledge of best practices for housekeeping services.
  • Streamlined communication within the housekeeping department, leading to increased efficiency during shift changes and task assignments.
  • Changed bed linens and collected soiled linens for cleaning.
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.

Waitress Trainee

Rock
06.2022 - 07.2022
  • Worked closely supervisors identify areas growth development participated additional workshops courses further hone skills.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Supported fellow trainees learning process sharing own experiences insights mentoring new hires.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Inspected dishes and utensils for cleanliness.
  • Answered customers' questions, recommended items, and recorded order information.

Cook's Assistant

Steinhauswirt
08.2021 - 09.2021
  • Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Plated and garnished dishes for uniform presentation standards.
  • Lifted and carried heavy materials.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Worked on salads, desserts and meat preparation to increase kitchen speed.
  • Cleaned and maintained work areas, equipment and utensils.

Education

Bachelor of Science - Infromatics

Stuttgart University
Stuttgart, Germany
10.2026

Skills

  • COVID-19 Safety Procedures
  • Guest Relations
  • Digital Image Creation
  • Jewelry repair knowledge
  • Color mixing
  • Oil Painting Techniques
  • Watercolor Painting

drawing

Aside from my academic pursuits and professional experiences, I am also an avid artist with a passion for drawing. Over the years, I have honed my skills through regular practice and experimentation with various mediums and styles. Drawing not only serves as a creative outlet for me but also fosters patience, attention to detail, and problem-solving abilities. Whether sketching portraits, landscapes, or abstract concepts, I find joy in expressing myself visually and continually pushing the boundaries of my artistic capabilities. My dedication to refining my craft extends beyond personal enjoyment, as I believe that creativity and imagination are valuable assets that can enhance my professional endeavors and contribute to innovative solutions in any field.


Languages

Albanian
Advanced (C1)
English
Upper intermediate (B2)
Italian
Upper intermediate (B2)
German
Advanced (C1)
Greek
Bilingual or Proficient (C2)

Timeline

Hotel Housekeeper

Bergland
06.2022 - 09.2022

Waitress Trainee

Rock
06.2022 - 07.2022

Cook's Assistant

Steinhauswirt
08.2021 - 09.2021

Bachelor of Science - Infromatics

Stuttgart University
Denada Muka