Didimalang Sabata

• Answered incoming calls, directing clients to individuals addressing specific needs.
• Handled complaints and questions, and re-directed calls to other team members.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.

• Provided valuable feedback to management on customer preferences, aiding in product development efforts.
• Boosted sales performance by identifying customer needs and providing tailored product recommendations.
• Utilized CRM software to track client interactions, ensuring effective follow-up and improved conversion rates

I currently possess a certificate in occupational health and safety that i obtained last year from Byte size collage.