EMMANUEL KESETSEKAE
Letlhakane
Summary
Highly skilled Administrative, HR Management, Recruitment, Monitoring and Evaluation Professional with over 10 years of experience in revenue collection, accounts management, transport logistics, and procurement. Demonstrated success in streamlining administrative operations, enhance efficiency, and ensure compliance with organizational policies and regulations. Adept at managing payroll, coordinating supply chain logistics, and overseeing vendor negotiations to achieve cost savings and operational excellence. Experienced in fostering employee engagement, performance analysis, maintaining accurate financial records, Data management, and optimizing resource allocation. Proficient in oracle systems such as Government Accounting and Budgeting System, Fleet Tracking Maintenance and Management System, QuickBooks and Labor Observatory HRIS systems. Devoted to delivering high-quality administrative and HR support to drive organizational success and dedicated to delivering effective solutions to support business objectives and team success
Overview
10
10
years of professional experience
Work History
ASSISTANT ADMINISTRATION OFFICER
Administration of Justice
10.2023 - Current
- Managed end-to-end recruitment processes and onboarding of 5 temporary employees annually, ensuring timely placements and compliance with employment laws
- Partnered with department heads to identify staffing needs and ensure timely placement of temporary employees
- Coordinated with Labor Market Observatory (LMO) agency to source qualified candidates, reducing organization costs by 15%
- Maintained an updated database of temporary and casual workers, ensuring quick access to pre-qualified candidates
- Ensured adherence to organisation policies, labor laws, and regulatory requirements in the hiring and management of temporary staff
- Conducted verification of employment eligibility and ensured all necessary documentation was completed
- Coordinated with payroll teams to ensure accurate and timely payment of wages to temporary and casual workers
- Verified timesheets and attendance records to process payments without errors
- Conducted onboarding sessions and training for temporary staff to familiarize them with organizational policies, procedures, and job expectations
- Ensured temporary employees received the necessary tools and resources to perform their duties effectively
- Monitored performance and productivity of temporary and casual workers, addressing issues as needed
- Provided regular feedback to department managers on employee performance and contract extensions
- Processed over 50 suppliers invoices monthly, ensuring 100% accuracy and compliance with organizational policies
- Conducted reconciliation of retailer accounts, resolving discrepancies and improving payment timelines by 20%
- Reduced payment errors by 30% through the implementation of detailed verification procedures
- Coordinated with procurement and finance teams to address retailer concerns and disputes efficiently
- Utilized SAP to track payment schedules and maintain accurate accounts payable records
- Supported audit processes by providing comprehensive payment reports and documentation
- Supported internal and external audits by providing accurate payment records and documentation
- Responded to retailer inquiries regarding payment status and resolved disputes efficiently
- Liaised with procurement and finance teams to address payment issues and retailer concerns
- Utilized financial systems (Oracle, Government Accounting and Budgeting System Fleet Tracking Maintenance and Management System and QuickBooks) to process and track payments
- Maintained retailer data in accounting software to ensure accurate records and reporting
SENIOR ADMINISTRATION ASSISTANT OFFICER
Administration of Justice
09.2014 - 10.2023
- Prepared and issued invoices to customers, ensuring accuracy and timely delivery
- Monitored and managed billing cycles to ensure all payments were processed on time
- Collected and processed payments via cash, credit, bank transfers, or other approved methods
- Ensured proper documentation of all transactions in financial systems
- Tracked outstanding balances and implemented strategies to reduce overdue accounts
- Conducted follow-ups on delinquent accounts to recover unpaid revenues
- Maintained accurate records of collections and prepared monthly revenue reports
- Reconciled daily, weekly, and monthly revenue data to ensure accuracy
- Responded to customer inquiries related to billing and payment issues
- Negotiated payment plans with clients to resolve outstanding debts
- Ensured compliance with organizational policies, local regulations, and tax requirements
- Identified discrepancies in collections and resolved issues promptly to prevent revenue loss
- Utilized accounting software and revenue management systems (e.g., SAP, QuickBooks) to track collections and payments
- Maintained data integrity in financial databases and reporting systems
Education
Bachelor of Commerce - Human Resources Management & Industrial Relations
BOTSWANA OPEN UNIVERSITY
01.2023
National Certificate - Accountancy and Business Studies
TSHWARAGANO BRIGADE
01.2011
Certified Accounting Technician - Intermediate Level
BA-ISAGO UNIVERSITY
01.2009
Assistant Bookkeeper Certificate -
BA-ISAGO UNIVERSITY
01.2008
Botswana General Certificate of Secondary Education -
LETLHAKANE SENIOR SCHOOL
01.2002
Skills
- Office management and organization
- Data entry and database management
- Scheduling and calendar coordination
- Report preparation and presentation
- Policy implementation and compliance
- Recruitment and onboarding processes
- Employee relations and engagement
- Payroll processing and administration
- Performance management and appraisals
- Training and development coordination
- Labor laws and workplace compliance
- Fleet management and vehicle tracking
- Route planning and scheduling
- Inventory management and stock control
- Budget and expense management
- Data analysis and reporting tools
- Labor Market Observatory system (LMO) HRIS
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access, Publisher)
- Internet tools and Google workplaces
- Skilled in Fleet Tracking Maintenance and Management Software System (FTMMS)
- Proficiency in Government Accounting and Budgeting System Oracle application (GABS) and QuickBooks
- Attention to Detail
- Time Management
- Organizational Skills
Accomplishments
- Processed over 50 suppliers invoices monthly, ensuring 100% accuracy and compliance with organizational policies.
Educationandqualificationbackground
- BOTSWANA OPEN UNIVERSITY, Bachelor of Commerce in Human Resources Management & Industrial Relations, 01/01/16, 01/01/23
- TSHWARAGANO BRIGADE, National Certificate in Accountancy and Business Studies, 01/01/10, 01/01/11
- BA-ISAGO UNIVERSITY, Certified Accounting Technician-Intermediate Level, 01/01/07, 01/01/09
- BA-ISAGO UNIVERSITY, Assistant Bookkeeper Certificate, 01/01/07, 01/01/08
- LETLHAKANE SENIOR SCHOOL, Botswana General Certificate of Secondary Education, 01/01/01, 01/01/02
Attributes
- Attention to Detail
- Time Management
- Organizational Skills
- Problem-Solving
- Communication Skills
- Conflict Resolution
- Employee Relations
- Compliance Knowledge
- Logistics Coordination
- Fleet Management
- Route Planning and Optimization
- Vendor Relationship Management
- Inventory Management
- Procurement Process Management
- Budget Management
Languages
Tswana
Bilingual or Proficient (C2)
Timeline
ASSISTANT ADMINISTRATION OFFICER
Administration of Justice
10.2023 - Current
SENIOR ADMINISTRATION ASSISTANT OFFICER
Administration of Justice
09.2014 - 10.2023
Bachelor of Commerce - Human Resources Management & Industrial Relations
BOTSWANA OPEN UNIVERSITY
National Certificate - Accountancy and Business Studies
TSHWARAGANO BRIGADE
Certified Accounting Technician - Intermediate Level
BA-ISAGO UNIVERSITY
Assistant Bookkeeper Certificate -
BA-ISAGO UNIVERSITY
Botswana General Certificate of Secondary Education -
LETLHAKANE SENIOR SCHOOL
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