Erika Michelle Rebhorn
Sales, Key Account Manager
Waiblingen
Summary
Dynamic and results-driven professional with 6 years of international experience in hospitality, student recruitment, and account management. Proven ability to build strong client relationships, coordinate global operations, and support cross-cultural teams. Now seeking to contribute to an international company in Germany, bringing a service-oriented mindset, excellent communication skills, and a passion for people and processes.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Sales & Recruitment Officer
Le Cordon Bleu
06.2024 - 04.2025
- Responsible for student recruitment and sales across North, Central, and East India, as well as Bangladesh and Nepal, to achieve enrolment targets for Le Cordon Bleu’s international campuses.
- Managed key recruitment channels including agencies, hospitality institutions, and sponsors; conducted student counseling, cross-sold programs/campuses, and oversaw end-to-end application processing to ensure strong conversion rates.
- Organized open days and admission events, nurtured hospitality school partnerships, and maintained CRM activity using ActiveCampaign for efficient lead tracking and engagement.
Associate Consultant – Key Account Manager
TC Global Pvt. Ltd.
03.2022 - 05.2024
- Built and nurtured key B2B and B2C client relationships in the EdTech sector, identifying growth opportunities and delivering personalized solutions aligned with learners’ academic and career objectives.
- Supported cross-functional collaboration across product, marketing, and support teams, managing multiple client-facing projects to ensure timely delivery, strategic alignment, and a seamless user experience.
- Delivered impactful presentations and insights on education trends, user behavior, and platform performance, helping internal teams and clients optimize strategies in line with evolving global education and digital learning demands.
International Operations Specialist
Mat Filtration Technologies
05.2021 - 12.2021
- Managed cross-border business operations and client engagement, overseeing international travel logistics, vendor coordination, and event hosting to strengthen global partnerships and client relations.
- Collaborated across departments to drive operational improvements, identifying process inefficiencies and implementing data-driven solutions that enhanced productivity and cost-effectiveness.
- Handled multiple projects under strict deadlines and budgets, proactively adapting to changing business needs and supporting strategic initiatives aligned with growth and customer satisfaction.
Inspire: New Gen Leader (Management Trainee)
Accor Hotels
07.2019 - 11.2021
- Supported Sales and Marketing teams to drive hotel occupancy and elevate brand visibility, contributing to revenue growth through targeted campaigns and guest engagement strategies.
- Collaborated with cross-functional departments to enhance operational efficiency, implementing customer feedback and corrective actions to address service gaps and improve overall guest satisfaction.
- Presented strategic insights to leadership focused on profitability improvement and risk reduction, while receiving formal training in internal audits, international SOPs, and quality compliance.
Education
Bachelor of Science - Hospitality Studies And Cetering Services
International Institute of Hotel Management (IIHM)
India 04.2001 -
Advanced Diploma - International Hospitality Administration
International Institute of Hotel Management (IIHM)
India 04.2001 -
Bachelor of Arts - Hospitality Management
University of West London
India 04.2001 -
Skills
Client relationship building
Excellent communication
Account management
Account retention
Lead generation
Cross-functional collaboration
Business strategies
International Relations
Timeline
Sales & Recruitment Officer
Le Cordon Bleu
06.2024 - 04.2025
Associate Consultant – Key Account Manager
TC Global Pvt. Ltd.
03.2022 - 05.2024
International Operations Specialist
Mat Filtration Technologies
05.2021 - 12.2021
Inspire: New Gen Leader (Management Trainee)
Accor Hotels
07.2019 - 11.2021
Bachelor of Science - Hospitality Studies And Cetering Services
International Institute of Hotel Management (IIHM)
04.2001 -
Advanced Diploma - International Hospitality Administration
International Institute of Hotel Management (IIHM)
04.2001 -
Bachelor of Arts - Hospitality Management
University of West London
04.2001 -
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