Eugen Morapedi
Gaborone,GABORONE
Summary
Versatile, communicative, and creative individual with strong analytical ability and great dexterity. Expressive, energetically enthusiastic about life, and a fast learner. Personable and dedicated individual who draws strength from the personal mantra "NO LIMITATION IS GRANDER TO DETER ME", putting forth effort and skill for the benefit of humanity and any serving organization. Main strengths include persuasive expression, intuition, and kindness.
Overview
13
13
years of professional experience
Work History
Estimator
Car World Auto Craft Shop
08.2023 - 07.2024
- Inspecting damaged vehicles
- Writing out estimate reports/quotations and submitting to customers.
- Follow up with insurance regarding repair orders
- Daily updating customers regarding estimates.
- Estimate and list repairs and labor costs in comprehensive order
- Assess extend of auto body damage through visual aiding.
- Record and maintain repair details in house.
- Estimate and refurbish repair and labor cost and calculate overall customer payments.
- Prepare damage reports and obtain relevant signatures and authorization.
- Establish good customer relations by providing estimates, timelines and obtaining relevant customer information and handling customer quires effectively.
- Utilizing customer response, visual inspection, road tests and mechanical testing devices to determine auto repairs needed.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
Warehouse Administrator
Tevo Botswana
08.2019 - 08.2021
- Trip Sheets, Creating of trip sheets; TD, CD, DD
- Confirming invoices on the trip sheet against physical invoices.
- Checking correspondence of physical stock received against invoices received.
- Debriefing Drivers, TD and emailing relevant people regarding Rejected orders, Cherry picking, Short deliveries, Over supply
- Management of Fleet and drivers, generation and filing of drivers trip sheets, fleet maintenance schedules, making sure all vehicles and drivers permits are always up to date, generating trip schedules for every week and dispatching of trucks.
- All dispatch bookings, including Delivery bookings both local and long distance
- Highlighting all Discrepancies upon stock receiving and stock dispatch Syspro
- Transferring of stock from one warehouse to the other in Syspro
- Making sure stock is packed according to their appropriate bins
- Stock picking and checking as per the dispatch sheet and driver’s trip sheet.
- Booking Accommodation for drivers and visitors
- Couriering bookings for Returns, Repairs and new stock for capturing in Syspro
- Reports generating, Dispatch reports, SLA reports and stock management reports in Syspro
- Housekeeping
- Filling and updating of all company’s documents, (compliance Documentation, employment contacts for every employee, leave forms, employee files, time sheets and overtime sheets, all logistics information relating to every Tevo vehicles)
- Allocating funds from the bank statement relating to quote/invoice
- Generating and allocating monthly budgets for all warehouse departments.
- Reconciliation of all companies accounts (sales account, warehouse expenditure account, and Logistics account) as per company bank statement.
- Dealing with RNR quotes over 7 days
- Generating quotes and invoices for customers in Omni accounts and Syspro
- Comparing quote value against Demo/Refurb product and advise customers accordingly (repairs)
- Communicating quotes to customer and follow up to ensure recipient and reminder of expiry date
- Giving paid quote to the technician for repair and state dispatch date
- Seeing that demo units are on the trip sheet for dispatch date (repairs)
- Updating status in Omni accounts and syspro on a daily basis.
- Responding to all customer quotes/orders
- Answering phone calls from external agencies and maintaining good relationships with our customers.
- Twice a week reconciliation of paperwork matching up with physical unit they get dispatched per Date allocated
- Ensuring that service level standards are maintained
- Ensuring proper communication between departments and customers
- Ensuring full adherence to company policies and procedures including Health and safety procedures and protocols.
- Managing and supervising warehouse stuff, (the Factory Outlet Store Assistant, Admin assistant, cleaner, technician, and drivers)
- Involved in the recruitment process for the selection of warehouse stuff a d training of sales representatives on customer service, product knowledge and SLA (Service Level Agreement) for our customers.
- Responsible the calculations for all warehouse employee’s timesheets &overtime sheets, sick leave days, annual leave days and their employee files and submitted them the HR department every 5th day of each month for payroll purposes.
- Responsible for all daily transactions in Omni Accounts
- Ensuring that all operational equipment is kept safe, neat, and orderly
- Generating POS Sales/manual invoice books, POS Credit note, Achieve Monthly/Quarterly/Annual Sales targets on Omni Accounts
- Managing stock Returns, Purchase orders and GRVs, Stock Control/Stock Take (weekly cycle counts and monthly counts), Resolve Daily variances, Manage Cash Deposits, company cash book and in store promotions
- Generate Day End Reports and Month End Reports Requirements on Omni Accounts
Barman
Calculated Moves (Pty) Ltd T/A Linga Longa
08.2018 - 08.2019
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons.
- Interact with customers, take orders, and serve snacks and drinks.
- Assess customer needs and preferences and make recommendations.
- Mix ingredients to prepare cocktails.
- Plan and present bar menu.
Accounts Assistant
Choppies Transport
11.2015 - 05.2017
- Providing administrative support to accountants
- Undertaking clerical tasks such as typing, filling of all company documents both soft and hard copies, making phone calls, handling mail.
- Calculating driver’s trip sheets money and invoicing to all choppies stores.
- Creating invoices for all deliveries made to all choppies stores in QuickBooks
- Processing transactions in Quick books, keeping track of open invoices and sending reminder messages for late payments to store managers.
- Adding new stores on the system and keeping track of them.
- Inputting data into relevant spreadsheets.
- Working together with the logistics officer on the Dispatching of trucks, their service schedules and their road worthy permits.
- Minutes taking for all meetings held and presentation to the Logistics manager.
Representative & Assistant Technician
Mattyrama Investments (Pty) Ltd T/A Tech Stores
01.2014
- Selling ITC retail products, goods, or services to customers.
- Working with customers to find what they want, creating a solution and ensuring a smooth sales process.
- Working to find new sales leads, through business directories and client referrals
Waiter
Cresta Lodge - Gaborone
01.2012
- Checking patron’s identification to ensure that they meet minimum age requirements for consumption of alcohol beverages.
- Collecting payments from customers.
- Writing patron’s food orders on order slips memorize orders and enter orders into the computer for transmittal to the kitchen.
- Preparing checks that itemize the total meal costs and sales taxes writing patron’s food orders on order slips memorize orders and enter orders into the computer for transmittal to the kitchen.
- Preparing checks that itemize the total meal costs and sales taxes
Education
Diploma - Project Management
Alison Online
03-2023
Certificate - Warehouse Management: Inventory, Stock and Supply Chain
Alison Online
03-2023
Bachelors - Business Administration
Amity Online University
07-2023
Certificate - Professional and Life Skills
Amity Online University
02-2021
Certificate - Covid-19 (What You Need To Know)
Alison Online
01.2020
Certificate - Digital Marketing 101 & Strategy 101
Digify Africa
Intermediate Certificate - Information Technology
Gaborone University College of Law & Professional Studies
Botswana General Certificate - Secondary Education
Gaborone Senior Secondary School
Skills
- Attention to detail
- Result Orientation
- Interpersonal
- Managerial and Supervisory Skills
- Conflict Management
- Strong Analytical
- Problem Solving
- Communication
- Customer Focused
Languages
English
Setswana
Timeline
Estimator
Car World Auto Craft Shop
08.2023 - 07.2024
Warehouse Administrator
Tevo Botswana
08.2019 - 08.2021
Barman
Calculated Moves (Pty) Ltd T/A Linga Longa
08.2018 - 08.2019
Accounts Assistant
Choppies Transport
11.2015 - 05.2017
Representative & Assistant Technician
Mattyrama Investments (Pty) Ltd T/A Tech Stores
01.2014
Waiter
Cresta Lodge - Gaborone
01.2012
Certificate - Covid-19 (What You Need To Know)
Alison Online
Certificate - Digital Marketing 101 & Strategy 101
Digify Africa
Intermediate Certificate - Information Technology
Gaborone University College of Law & Professional Studies
Botswana General Certificate - Secondary Education
Gaborone Senior Secondary School
Diploma - Project Management
Alison Online
Certificate - Warehouse Management: Inventory, Stock and Supply Chain
Alison Online
Bachelors - Business Administration
Amity Online University
Certificate - Professional and Life Skills
Amity Online University
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