GAONE SEBOIFENG SEBINYANE
Ramotswa Station
Summary
Experienced and results-driven IT Professional with over six years of expertise in IT infrastructure, user support, and systems administration. Proven track record in managing servers, networks, firewalls, and security systems. Adept at troubleshooting, deploying hardware and software, and maintaining enterprise-grade IT environments. Committed to delivering top-tier technical support and streamlining IT operations across organizations.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
IT Support / Security Technician
Power Gate
08.2024 - 12.2025
- Attended and successfully completed Delta Rectifiers & Polarium Smart Battery Installation training, gaining hands-on experience with setup, testing, and system integration.
- Installed and configured Delta Rectifiers and Delta GWM systems for wireless remote monitoring and proactive power management
- Performed diagnostics and preventative maintenance on hybrid power systems (solar, battery, grid, and generator)
- Provided desktop support and coordinated with vendors and ISPs (BTC, etc.)
- Installed configure and monitoring Starlink.
- IT Onboarding and offboarding employees.
- Administered Windows Server 2012 R2 - 2025 and Office 365 Global Admin (user management, license assignment)
- Installed, configured, and maintained CCTV, alarms, and motor gate systems
- Managed Fortinet firewall and network monitoring systems
IT Support Technician
ExpressCredit
01.2019 - 11.2022
- Provided nationwide IT infrastructure and application support (User Support)
- Handled hardware/software installation and troubleshooting
- Monitored systems and networks, resolved helpdesk tickets (Jira)
- Procured IT equipment and coordinated with ISPs and other vendors
- Supported ERP and performed Azure administrative tasks
- IT Onboarding and offboarding employees.
IT Technician
Com Link
06.2017 - 12.2018
- Diagnosed and resolved network and hardware/software issues
- Installed and configured Ethernet, fibre optics, and wireless access points
- Supported access control systems and Cisco Meraki IP phones
Education
Professional Diploma (Hons) - Computing – Network & Infrastructure Management
Botho University
01.2013 - 01.2016
Certificate - Computer Studies
Tshwaragano Brigade
01.2011 - 01.2012
Skills
- Server Administration (Windows Server 2012 R2)
- Network Support & Monitoring
- Office 365 & Azure Administration
- Firewall Configuration (Fortinet)
- Hardware & Software Troubleshooting
- CCTV, Alarm, and Access Control Systems
- Cisco, Ubiquiti, Grandstream Technologies
- IT Procurement & Vendor Management
- Jira Service Desk, ERP Support
- Fibre Optics Installation & Testing
- Installation, configuration, and programming of Delta Rectifiers and Delta GWM (Global Wireless Monitoring) systems for remote site monitoring
- Integration and commissioning of Polarium Smart Lithium Batteries, including CAN bus communication setup and compatibility with Victron and other power management system
Certification
- Microsoft Interns4Afrika – Office 365 Technical Track (2017-07 – 2018-02)
- Dell EMC Partner Program – SE: MidRange Storage
References
- Josephine, Baagetswekwe, HR & Training Manager, +267 71762200
- Mompati, Dube, Technical Manager, +267 3117545, +267 74019329, Cognate IV Pty Ltd
- Modi, Magwaza, Sales Manager, +267 74460072, Com Link
- Buchilo, Mosweu, Lecturer, +267 391 9999, Botho University
Timeline
IT Support / Security Technician
Power Gate
08.2024 - 12.2025
IT Support Technician
ExpressCredit
01.2019 - 11.2022
IT Technician
Com Link
06.2017 - 12.2018
Professional Diploma (Hons) - Computing – Network & Infrastructure Management
Botho University
01.2013 - 01.2016
Certificate - Computer Studies
Tshwaragano Brigade
01.2011 - 01.2012