Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Medical Biller
Maun Private Hospital
Maun
05.2023 - Current
Submitted electronic claims to various insurance carriers.
Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner.
Performed daily reconciliation of accounts receivable with payment postings on the computer system.
Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
Prepared detailed financial reports as requested by management team.
Completed and submitted appeals for denied claims.
Reviewed account information to confirm patient and insurance information is accurate and complete.
Shop Manager
High Zeal Enterprises
02.2021 - 12.2022
Created effective business plans to focus strategic decisions on long-term objectives.
Mitigated business risks by working closely with staff members and assessing performance.
Formed and sustained strategic relationships with clients.
Prepared staff work schedules and assigned team members to specific duties.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Scheduled staff shifts according to business needs.
Maintained high standards of customer service throughout the store.
Administration Accountant
Roads Department : MINISTRY OF TRANSPORT & COMMUNICATIONS
ATTACHMENT
10.2020 - 01.2021
Analyzed financial data to identify trends or discrepancies in performance results.
Diminished financial discrepancies and accurately reconciled accounts using detailed data analysis results.
Controlling and forecasting income and expenditure.
Advising on finance-related decisions.
Receptionist & Office Administrator
Okavango Health Centre
03.2013 - 12.2015
Scheduled appointments for clients, customers, and other visitors.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Maintained a neat reception area by organizing materials and tidying up furniture.
Organized conference room reservations for meetings or events.
Administrative Officer
Ministry Of Tourism, Wildlife And National Parks
ATTACHMNET
01.2011 - 07.2012
Managed calendars to ensure efficient use of time; scheduled appointments as needed.
Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
Performed data entry tasks including entering financial transactions into the company's accounting system.
Compiled daily activity logs and updated records with pertinent information on a regular basis.
Automated office operations, managing internal communications, correspondence, record tracking and data analysis.
Education
Bachelor of Commerce - Commerce Human Resources Management & Industrial
Botswana Open University
01-2020
Business Managment - Diploma in Business Management
Botswana College Of Distance & Open Learning
01-2016
Public Relations - Certificate in Assistant Public Relations
Boston Business College
01-2011
BGCSE -
Gaborone Senior Secondary School
01-1999
Skills
Multitasking and Organization
Records Management
Claims Processing
Clerical Support
References
References available upon request.
Timeline
Medical Biller
Maun Private Hospital
05.2023 - Current
Shop Manager
High Zeal Enterprises
02.2021 - 12.2022
Administration Accountant
Roads Department : MINISTRY OF TRANSPORT & COMMUNICATIONS
10.2020 - 01.2021
Receptionist & Office Administrator
Okavango Health Centre
03.2013 - 12.2015
Administrative Officer
Ministry Of Tourism, Wildlife And National Parks
01.2011 - 07.2012
Bachelor of Commerce - Commerce Human Resources Management & Industrial
Botswana Open University
Business Managment - Diploma in Business Management
Botswana College Of Distance & Open Learning
Public Relations - Certificate in Assistant Public Relations