Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
11
11
years of professional experience
Work History
Cashier
Shield Vet Feeds (Pty)Ltd
Gaborone West Industrial
04.2024 - Current
Processed returns and exchanges of merchandise in accordance with store policies.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Resolved customer complaints professionally in accordance with company policy.
Balanced daily transactions on a computerized point-of-sale system.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Conducted price checks for special orders or discounts as requested by customers.
Answered customer inquiries regarding store policies and procedures.
Greeted customers and answered any questions they had about the store's products and services.
Sales Consultant
Reliance Cash Loan
11.2020 - 11.2021
Obtaining information from loan applicants, Analysing applicants' financial status, and reviewing loan agreements, Provide assistance to all borrowers and process all loan flow and assist loan processor to provide optimal level of customer services and manage all loan status communication, Manage all communication with borrowers and maintain all loan approval, Administer all loan applications and ensure achievement of all customer objectives, Propose all new loan accounts for customers and administer all loan processes and coordinate with sales director to process all accounts
Additional Duties: Design and prepare advertisements as needed, Perform market research identifying areas upon which to focus, Moving around providing fliers.
Shop assistant
Rakadus Investment (Pty) Ltd T/A Cell zone
04.2013 - 11.2020
Having overall accountability for assisting customers and working the cash register of the store, under the careful guidance of the store manager, as well as delivering excellent standards of customer service
Duties: Providing Secretarial Services Including Typing, Faxing, Photocopying and Printing, Designing and Binding, Maximising the sales and profitability of the store to achieve growth, Organising, preparing and arranging promotional materials and displays, Leading by example in all aspects of the role, Training, supervising and appraising staff, Creating a combination of real value for money and outstanding customer service
Additional Duties: Performing Orange Money transactions both withdrawals and deposits, Operating cash register, Identifying goods to customers, Stock or and inventory tracking and stock entering.
Receptionist
Planet Leaders (Pty) Ltd
01.2014 - 05.2014
Duties: Answering the phone, Compiling files, Welcoming visitors/customers and showing them where to go, Doing company purchases and making bank deposits.
Shop assistant
Cell Cafe T/A Seadives Company
08.2013 - 12.2013
Duties: Typing, Faxing, Copying and Printing, Designing and Binding.
Manager
Rakadus Investment (Pty) Ltd T/A Cell zone
Gaborone
03.2022
Having overall accountability for assisting customers and working the cash register of the store, under the careful guidance of the store manager, as well as delivering excellent standards of customer service
Duties: Providing Secretarial Services Including Typing, Faxing, Copying and Printing, Designing and Binding, Maximising the sales and profitability of the store to achieve growth, Organising, preparing and arranging promotional materials and displays, Leading by example in all aspects of the role, Training, supervising and appraising staff, Creating a combination of real value for money and outstanding customer service
Additional Duties: Performing Orange Money transactions both withdrawals and deposits, Operating cash register, Identifying goods to customers, Stock or and inventory tracking and stock entering.
Shop Assistant
Gabsnet Company
Providing Secretarial Services Including Typing, Faxing, Copying and Printing, Designing and Binding.
Education
CERTIFICATE - Security Risk Management Essentials
DisasterReady
ONLINE
07-2024
CERTIFICATE - Stress Management And Mental Health For Everyone
DisasterReady
ONLINE
07-2024
CERTIFICATE - Document Process Automation For Healthcare
AirSlate Academy
ONLINE
07-2024
CERTIFICATE - Workflow Builder: From Beginner To Pro
AirSlate Academy
ONLINE
07-2024
CERTIFICATE - Tuberculosis And Mental Health
WORLD HEALTH ORGANIZATION
ONLINE
07-2024
CERTIFICATE - WHO/ICRC Basic Emergency Care
WORLD HEALTH ORGANIZATION
ONLINE
07-2024
CERTIFICATE - Oral Health Traning Course For Community Health
WORLD HEALTH ORGANIZATION
ONLINE
07-2024
Some College (No Degree) - Introduction To Computer 1/2,Microsoft Office Basi
Sesigo ICT Training Program
Gaborone,Main Mall
TEFL CERTIFICATE - Teaching English As A Foreign Language
TEACHER RECORD
ONLINE
CERTIFICATE - Mental Health And Psycho Social Support
WORLD HEALTH ORGANIZATION
ONLINE
Skills
Microsoft Word
PowerPoint
Internet browsing
Working with numbers
Typing
Spelling
Grammar
English
Setswana
Teamwork
Team building
Working with different people
Drawer balancing
Product Recommendations
Payment Processing
Returns processing
Customer Assistance
Customer Service
Cash Handling
POS Systems
Cash Register Operation
Inventory Management
Money Handling
ACADEMIC HISTORY
Sesigo Basic ICT Program, 2019, 3 months (June –August), Introduction to Computers (1), Introduction to Computers (2), Microsoft Office Basics, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, 91%
Moeding College, 2011-2012, BGCSE certificate
Madikwe Junior Secondary School, 2008-2010, C
Sikwane Primary School, 2001-2007, C
Careerobjectivesandvalues
In applying for this position, I seek: Opportunity for personal growth and development in being part of a progressive organization Utilize my education, experience and initiative to contribute to the growth and success of the organization through work team MY VALUE INCLUDES: Integrity Honesty Transparency
Computerproficiency
Microsoft Office
Excel
Power Point
Word
Email and Internet
Competences
Hardworking
Great team player
Able to work under no supervision
Skills Experience
In depth knowledge of Microsoft word, PowerPoint and internet browsing
Proficient in working with numbers
Able to type with competent speed
Proficient in spelling and grammar in both English and Setswana.
Additional skills
Team Work
Through most of the work duties I was part of the team.
Developed great team spirit and have learned about team building skills such as working and supporting one another through everything as well as dealing with different people and their personalities.
Personal attributes
Self -driven and ambitious
Honest and reliable
Ability to work with personnel of different grades
Ability to manage time and work towards deadlines
Comfortable in instructed or non-instructed work environments
Obedient to superiors and colleagues and can take advices that helps the organizational mission
Effective communicator at all levels
Hobbies
Socializing
Touring and exploring
Learning new things
Reading both friction and non-friction materials
Watching television
Referees
Ranjit Paul, Rakadus Investment T/A Cellzone, Branch Manager, P O Box 4892, Gaborone, 75919191
Mr Moilwa Moeletsi, Reliance Cash Loan, Manager, P O Box 467, Gaborone, 71544688
Ranjit Paul, Rakadus Investment T/A cellzone, Branch Manager, P O Box 4892, Gaborone, 75919191