GOTSILEENE MABIFHI

• Manage a portfolio of accounts in arrears in line with agreed targets
• Implement and comply with arrears management policy and procedures
• Ensure compliance to system and operational controls re: account status indicators, client contact, diary system, client treatment with emphasis on compliance to legislation, statistical reporting on performance, proactive identification of irregular accounts and non-performing accounts
• Prepare documentation for credit approval and opening of accounts
• Liaise with customers, as well as internal personnel including sales and underwriting team
• Circulate statement of accounts on monthly basis and ensure regular follow up of premium payment.

•Key responsibilities included full control of reinsurance accounts payables
and receivables process and preparing monthly general ledger reconciliations.
•Initiating and managing payments to reinsures as well as other payments as
requested by supervisor.
•Preparing reinsurance recovery invoices, review and the follow up of recoveries
from reinsurers for allocations in the accounting system.
•Giving technical support to reinsurance teams in underwriting and claims departments,
as well as senior management through provision of analytical reports.
•Preparation of payable and receivables reinsurance weekly cashflow reports
for operational discussions.
•Preparation of quarterly treaty returns and audit support among other responsibilities.
•Clear communication skills to resolve discrepancies with reinsurers and reinsurance
brokers.
•Prepared statements of account for reinsurers, providing insight on account
performance based on ceded premiums claims recoveries for both internal and external
clients.
•The overall management of all company petty cash accounts for all its offices including
handling of the cash and reconciliation of associated accounts.
Achievements;
•Introduced innovations to the department such as E-filling of remittance advices for all
payments which greatly improved resolution of audit, reinsurer's, supplier, and all general
queries.
•Initiated group focused emails for the payments and credit control divisions to bring out
clear and direct communications between the company and brokers and suppliers.
•As selected team leader for the department successfully helped manage the company's
project to transition to paperless and use cloud-based solutions at the Finance
department.

• Performed business wide monthly bank reconciliations alongside the accounts assistant
• Prepared requisitions for all supplier and client payments
• Assisted the supervisor with the preparation and submission of the company monthly's VAT Tax returns
• Collaborated with the account assistant for the overall management of company petty cash including handling of the cash and its reconciliation
• Assisted the accountant with the preparation of monthly management accounts.

• Assisted the underwriting team with the capturing client's policy information on the production system.

• Assisted with preparation of tax returns, data capturing of general ledger records, bank reconciliation preparation, support with financial statements with the use of QuickBooks system and other accounting operations.