Hazel Naledi Motswakhumo
Molepolole
Summary
Results-driven HR professional skilled in payroll administration and conflict resolution. Experience in managing employee records, advising on HR matters, and executing payroll processes efficiently, contributing to a secure and organized workplace environment.
Overview
12
12
years of professional experience
Work History
Receptionist
WATER UTILITIES CORPORATION
12.2020 - Current
- Handled phone inquiries professionally and directed calls to appropriate personnel.
- Facilitated smooth operations by providing assistance with administrative duties for team members.
- Executed various administrative tasks as required to support daily operations.
- Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
Acting Human Resource Practitioner
Water Utilities Corporation
Lobatse, kweneng District
03.2026 - 04.2026
- Managed employee inquiries regarding benefits and company policies effectively.
- Organized and stored employment forms and information.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
Acting Human Resource Practitioner
WATER UTILITIES CORPORATION
Lobatse
01.2025 - 04.2025
- Handling of disciplinary & grievance Matters
- Advises employees and management of human resource matters such as complaint investigation, progressive discipline and employee grievances
- Administers compensation & benefits including preparation of terminal benefits, workers compensation claims
- Facilitates development of service centre training plan
- Ensures the smooth execution of staff remuneration by preparation and verification of payroll inputs and outputs
Acting Administration Officer-facilities
WATER UTILITIES CORPORATION
Lobatse
04.2024 - 08.2024
- Preparing expense reports and office budgets.
- Managing office supplies and ordering new supplies as needed.
- Systematically filing important company documents.
- Forwarding all correspondence, such as letters and packages, to staff members.
- Scheduling meetings and booking conference rooms.
- Hiring maintenance vendors to repair or replace damaged office equipment.
Acting Administration officer-facilities
WATER UTILITIES CORPORATION
Hukuntsi
05.2021 - 10.2021
- Preparing expense reports and office budgets.
- Managing office supplies and ordering new supplies as needed.
- Systematically filing important company documents.
- Forwarding all correspondence, such as letters and packages, to staff members.
- Scheduling meetings and booking conference rooms.
- Hiring maintenance vendors to repair or replace damaged office equipment.
Temporary Network Attendant
WATER UTILITIES CORPORATION
Thamaga
08.2018 - 10.2020
- Carrying out routine pipeline inspection to identify leaks and report them accordingly to the supervisor.
- Operating isolation valves as required to facilitate operation and maintenance of the pipeline as directed by the supervisor.
- Operating water pumps and generators to empty valve chambers and the pipeline to facilitate maintenance and repairs.
- Ensuring adherence to SHEQ standards by maintaining equipment and site in a clean and safe condition as well as restoring site after completion of work.
Shared Services Intern
WATER UTILITIES CORPORATION
Molepolole
04.2017 - 04.2018
- Dealing with and resolving customer complaints and concerns. Having team meetings and sharing best practice ideas with colleagues.
- Working as part of the customer team providing excellent customer service.
- Ensures the smooth execution of staff remuneration by preparation and verification of payroll inputs and outputs.
Human Resources Intern
BOTSWANA YOUTH OFFICERS
Molepolole
12.2016 - 03.2017
- Calculating payroll from timesheets and general payroll administration.
- Answering queries from internal and external bodies promptly and strong communication skills to assist in query resolution.
Human Resources Attaché
Scottish Livingstone Hospital
Molepolole
06.2014 - 08.2014
- Completed day-to-day duties accurately and efficiently.
- Coordinated employee records and maintained confidentiality of sensitive information.
- Supported recruitment efforts by screening resumes and scheduling interviews.
Education
BACHELOR OF ARTS - HUMAN RESOURCE MANAGEMENT
ANGLIA RUSKIN UNIVERSITY
Cambridge, UK01-2016
Skills
- Payroll administration
- Microsoft Excel
- Document management
- Policy compliance
- Organizational skills
- Team collaboration
- Conflict resolution
- Management skills
- Training development
Roles And Responsibilities
- Training and development.
- Strategic management.
- Leadership for organization and budgeting.
- Performance Appraisal.
- General practices.
- Updating paperwork maintaining documents and word processing.
- Managing files.
Short Course Certifications
- Diploma in Business Administration and Enterprise
- Diploma in Business Administration
- Certificate in Customer Service
- Basic First Aid Training
Contacts
- Phone, (+267) 72657176
- Phone, (+267) 77677769
Personal Information
- Date of Birth: 28/08/93
- Gender: Female
- Nationality: Motswana
- Driving License: Class B
References
- Kobamelo Letsatsi, Cluster Manager: Water Utilities, KLetsatsi@wuc.bw, +267 73 969 565
- Tshepiso Rungwe, Human Resources Practitioner: Water Utilities, trungwe@wuc.bw, +267 75 826 615
- Mr Lefoko, Lecturer (ABMUC, ARU), folksconsulting@yahoo.com, +267 71 209 009
- Unoziba Mpagaswa, Supervisor Office Management: Water Utilities, umpagaswa@wuc.bw, +267 73 012 428
Professional Affiliations
- Wellness Committee, Additional Member 2020-2023
- HSE Committee, Secretary 2020-2023
- Wellness Committee, Secretary 2024-2027
- HSE Committee, First Aider 2024-2027
Timeline
Acting Human Resource Practitioner
Water Utilities Corporation
03.2026 - 04.2026
Acting Human Resource Practitioner
WATER UTILITIES CORPORATION
01.2025 - 04.2025
Acting Administration Officer-facilities
WATER UTILITIES CORPORATION
04.2024 - 08.2024
Acting Administration officer-facilities
WATER UTILITIES CORPORATION
05.2021 - 10.2021
Receptionist
WATER UTILITIES CORPORATION
12.2020 - Current
Temporary Network Attendant
WATER UTILITIES CORPORATION
08.2018 - 10.2020
Shared Services Intern
WATER UTILITIES CORPORATION
04.2017 - 04.2018
Human Resources Intern
BOTSWANA YOUTH OFFICERS
12.2016 - 03.2017
Human Resources Attaché
Scottish Livingstone Hospital
06.2014 - 08.2014
BACHELOR OF ARTS - HUMAN RESOURCE MANAGEMENT
ANGLIA RUSKIN UNIVERSITY