Jeannette Stricker
Freiburg
Summary
Driven Area Sales Manager with 12 years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections and achieve goals within multiple assigned territories. Successfully motivates and develops teams in results-driven and customer-focused environments with positive attitude towards achievement. Driven Area Sales Manager with [Number]+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.
Overview
30
30
years of professional experience
Work History
Area Sales Manager
H&M Hennes & Mauritz GmbH & CoKG
02.2018 - Current
- P&L responsibility for 23 Stores.
- leading 38 direct reports and 700 employees.
- Developed crossfunctional high-performing teams through training, and ongoing coaching.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Improved customer satisfaction ratings by prioritizing excellent service in all team interactions.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Recruited, interviewed, and hired talented individuals bringing dynamic sales expertise to organization.
- Implemented loss prevention measures to significantly reduce shrinkage rates across the retail area.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Evaluated store layouts to optimize traffic flow, leading to improved customer experiences.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility. Proved successful working within tight deadlines and a fast-paced environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Storemanager
H&M Hennes & Mauritz GmbH & CoKG
05.2012 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Research Assistant
Roosevelt University
08.2009 - 12.2011
- Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in various topics.
- Developed research protocols.
- Collecting data and information from different sources.
Quality Control Inspector
ABB
09.1997 - 07.2001
- Performed visual inspections and non-destructive tests where appropriate.
- Testing products according to internal and external guidelines.
- Monitored inventory levels to restock materials and maintain consistent supply.
Paralegal
Mrosek-Handwer & Melidis
08.1994 - 07.1997
- Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw and print sources.
- Contacted clients to schedule appointments and discuss progress of cases.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
Education
Bachelor of Science - Business Administration And Management
Roosevelt University
Chicago11.2011
Fremdsprachensekretärin - Languages
Sprachschule Kaiserlautern
Kaisersalutern, Germany 07.2004
High School Diploma -
Theodor Heuss Schule
Grünstadt, Germany07.1994
Skills
- Customer Service
- Goal Setting and Achievement
- Staff Training and Development
- Relationship Building
- Operations Management
Languages
English
Advanced (C1)
Timeline
Area Sales Manager
H&M Hennes & Mauritz GmbH & CoKG
02.2018 - Current
Storemanager
H&M Hennes & Mauritz GmbH & CoKG
05.2012 - Current
Research Assistant
Roosevelt University
08.2009 - 12.2011
Quality Control Inspector
ABB
09.1997 - 07.2001
Paralegal
Mrosek-Handwer & Melidis
08.1994 - 07.1997
Bachelor of Science - Business Administration And Management
Roosevelt University
Fremdsprachensekretärin - Languages
Sprachschule Kaiserlautern
High School Diploma -
Theodor Heuss Schule
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