Kabo Tlaang
IT Technician
MOLEPOLOLE
Summary
Highly regarded professional with a proven ability to effectively resolve problems, enhance customer satisfaction, and improve operational efficiency. Demonstrated track record of reducing costs and driving profit growth. Proficient Technologist with a strong background in configuring computers, servers, and peripheral devices to align with company and security protocols. Skilled in managing permissions, filters, and file sharing to ensure seamless operations.
Overview
10
10
years of professional experience
Work History
IT Administrator
Itinera\Cimolai J. V
05.2017 - Current
- Prioritizing and assigning IT projects, setting up new IT structures, defending the IT department, maintaining database integrity, being the primary point of contact for IT issues, organizing and attending meetings, managing IT budgets, training and evaluating IT staff, testing and evaluating new IT technology, ensuring IT service availability and excellence, overseeing end-user services and support, providing individual training and support, configuring software systems.
Assistant Systems Analyst
Mahalapye Sub District Council
05.2014 - 10.2014
- Examining current systems, talking to users (requirements gathering), producing specifications for new or modified systems, liaising with other IT staff, creating and assigning security roles, supporting Mitel telephone system and Microsoft Grain Plain 2008 users, assisting in the delivery of in-service training programs for ICT, configuring and troubleshooting Mitel IP phone, conducting introduction to computers and Microsoft Word, Excel training for the staff.
Education
Associate Degree - Information Technology
LIMKOKWING UNIVERSITY
Gaborone, Botswana08.2011
Foundation Information Communication Technology - undefined
JWANENG COLLEGE TECHNICAL
Skills
Drone operator (taking pictures of the project)
Class B Driver's License (acquired Oct 2012)
Strong analysis skills
Attention to detail
Team working skills
Written and verbal communication skills
Interpersonal skills
Flexibility
Adaptability
Initiative
Able to work as part of a cross functional team
Diagnosing hardware and software faults
Superb organizational skills
Familiar with network operating systems
Keeping up to date with the latest technologies
Responding to enquiries in a professional manner
Nextofkin
Amantle Motshidisi Tlaang, Wife, +267 73938964
Personal Information
- Date of Birth: 02/17/81
- Gender: Male
- Nationality: Motswana
- Marital Status: Married
Languages
English
Setswana
Understands a spoken Shona language
References
- Mr. Clyde Rundle, Plant manager, Itinera\Cimolai JV, Mohembo, clyde.rundle@itineraspa.co.bw, +267 73 012 089
- Mrs. Kelebogile Nkwe, Senior Systems Analyst, Mahalapye Sub-District, Private Bag 002, MAHALAPYE, 4718600/4718629
- Mr. Agostino Vezzoli, Project Manager, Itinera/Cimolai J.V, P Bag, Mohembo, agostino.vezzoli@itineraspa.co.bw, +267 730 120 88
Training
Epi SERVER CMS FOR PROJECT EXECUTIONTEAM (PET), Ministry of local government, 2 days, 07/29/13 - 07/30/13
Interests
Open to learn more
Timeline
IT Administrator
Itinera\Cimolai J. V
05.2017 - Current
Assistant Systems Analyst
Mahalapye Sub District Council
05.2014 - 10.2014
Associate Degree - Information Technology
LIMKOKWING UNIVERSITY
Foundation Information Communication Technology - undefined
JWANENG COLLEGE TECHNICAL
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