Dedicated Administration and Human Resource professional with over 14 years of comprehensive experience. Proven expertise in managing diverse administrative functions and executing strategic HR initiatives. Possess a strong foundation in financial accounting, ensuring meticulous attention to detail and accuracy in all aspects of operations. Adept at fostering a positive organizational culture, optimizing workflows, and ensuring compliance with HR policies.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Assumed the role of Acting Chief Administration Officer II (lower management) for approximately 1.5 years, overseeing staff supervision, senior management reporting, and the implementation and interpretation of institutional policies.
Recruitment and onboarding of new personnel in the Unit
Simultaneously oversee and optimize overall operations of HR management for enhanced efficiency and productivity.
Leverage the Oracle system to boost operational efficiency, achieving a 15% reduction in processing time.
Perform diverse tasks, including payroll management and ensuring streamlined compensation and benefits for injured Ministry personnel by reducing turnaround times by 2 days.
Forecast weekly, monthly, and annual budgets, conducting in-depth analysis of staff salaries before processing.
Oversee all aspects of projects from inception to completion, ensuring timely delivery and adherence to the assigned budget, consistently achieving a 95% on-time delivery rate and cost compliance.
Collaborate with the Ministry of Finance to ensure timely and budget-compliant processing of payments, achieving an 80% on-time payment delivery rate.
Proven ability to learn quickly and adapt to new situations.
Senior Administration Officer
Ministry of Education and Skills Development
11.2014 - 05.2017
Lead daily transport logistics and supply chain operations, ensuring seamless coordination and achieving a 15% improvement in efficiency metrics.
Developed, introduced, and implemented a departmental fleet management tool, resulting in a 15% increase in the availability of vehicles for booking and streamlined monitoring processes.
Oversee comprehensive payment accounts, managing accounts payable/receivable, and consistently maintain and update business records, resulting in a 20% improvement in record accuracy.
Managed the office relocation during the transfer of the department from Tire-lo House to the National Development Bank building, achieving a seamless transition with zero disruptions.
Initiated and implemented a file movement card system to meticulously track the movement of each file in the registry office, achieving a 50% improvement in file retrieval efficiency.
Contributing to the success of general events, achieving a 20% improvement in event efficiency through seamless execution and coordination.
Managed budgetary allocations, ensuring compliance with organizational financial policies and procedures.
Coordinated training sessions for staff, fostering professional development and skill enhancement.
Administration Officer
Ministry of Education and Skills Development
11.2012 - 11.2014
Forecasted, prepared, and communicated annual budget to senior management while formulating and administering overall per diem.
Managed and coordinated travel arrangements for official tours of ministry personnel, optimizing processes and achieving a 20% reduction in travel-related expenses.
Led the seamless transfer of data from the old Infinium System to integrate with the Government Accounting & Budgeting System, ensuring a successful integration with zero data discrepancies.
Education
Bachelor's Degree in Business Administration - Leadership and Change Management
Botswana Open University
Gaborone
11.2019
Diploma in Business Management - Business Management
Limkokwing University
Gaborone, Botswana
08.2010
Skills
Accounts Payable
Budgeting
Innovation & Creativity
E-Learning
Oracle
Strategic Planning
Microsoft Office Suite
Recruitment and Staffing
Training and Development
Compensation and Benefits
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Excellent communication
Organization and time management
Certification
Certificate in Exceptional Customer Service, Randall Consultants, 2012
Exceptional Customer Care, Randall Consultants, 2012
Financial Management, Institute of Professional Excellence, 2014
Diploma in Financial Accounting, Alison Online, 2022
The Principles of Emotional Intelligence, Leadership and coaching, Alison Online, 2022
Development of Productivity & Quality Practitioners, Dr.Ambedker Institute of Productivity (India)- 2024
Accomplishments
Created and implemented an innovative employee benefits strategy that significantly reduces turnaround times, leading to a 25% improvement in operational excellence.
Designed a financial tracking plan to oversee funds transfer for retired officers, resulting in a 50% improvement in reporting efficiency.
Hired as an Administration Officer and transitioned from a temporary role to a permanent Administration Officer after two years, recognized for consistently high performance.
References
Ms. Gaolalwe Mmapadi, Chief Administration Officer I, Ministry of Child Welfare & Basic Education, +267 71775765
Mr. Tumisang Ntsimanyana, Chief Administration Officer II, Ministry of Child Welfare & Basic Education, +267 72968721
Timeline
Principal Administration Officer
Ministry of Child Welfare and Basic Education
05.2017 - Current
Senior Administration Officer
Ministry of Education and Skills Development
11.2014 - 05.2017
Administration Officer
Ministry of Education and Skills Development
11.2012 - 11.2014
Bachelor's Degree in Business Administration - Leadership and Change Management
Botswana Open University
Diploma in Business Management - Business Management
PRINCIPAL EDUCATION OFFICER II at Ministry of Child Welfare & Basic EducationPRINCIPAL EDUCATION OFFICER II at Ministry of Child Welfare & Basic Education