Kago Baatweng
Gaborone
Summary
Proven Sales Representative with a track record of enhancing client satisfaction and expanding customer bases at Uniworld PTY/LTD. Skilled in customer relationship building and adept at using interpersonal communication to increase sales revenue. Demonstrated ability to exceed targets through effective customer service and upselling techniques.
Overview
11
11
years of professional experience
Work History
Sales Representative
Uniworld PTY/LTD
01.2015 - 11.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Return Clerk
Pick N Pay
07.2015 - 11.2017
- Unloaded, inspected, and stored damaged and returned products.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Adhered to company safety guidelines to minimize warehouse accidents.
Receiving Clerk
Kimbo Investments PTY/LTD
01.2012 - 11.2013
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
Education
No Degree -
Bathoen CJSS
Kanye, BotswanaSkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Timeline
Return Clerk
Pick N Pay
07.2015 - 11.2017
Sales Representative
Uniworld PTY/LTD
01.2015 - 11.2022
Receiving Clerk
Kimbo Investments PTY/LTD
01.2012 - 11.2013
No Degree -
Bathoen CJSS
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