Hi, I’m
Karabo Vincent Moabankwe
Gaborone
Summary
Organized and dependable candidate successful at managing multiple projects with a positive attitude with strong willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
years of professional experience
Work History
Botswana Savings Bank
System Application Analyst - Digital Channels
01.2022 - Current
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Assist in project implementations by being part of projects as elected and ensure completion within timelines
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Carried out day-day-day duties accurately and efficiently.
- Gathering requirements and assisting business units by developing ad-hoc reports and systems in a user-friendly and effective format
- Worked flexible hours; night, weekend, and holiday shifts.
- Ensure all faults and/incidents are resolved within the agreed SLA and escalate all issues/incidents to management
- Carry out tests on software and change requests before scheduling to load to production and disaster recovery systems
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Botswana Savings Bank
System Analyst – Systems Development
07.2016 - 12.2021
Job overview
- Applying analytical skills and providing support to all business units on all enterprise applications.
- Gathering requirements and assisting business units by developing ad-hoc reports and systems in a user-friendly and effective format.
- Consolidating data from multiple data sources into a common report
- Analyzing client business processes, contextualizing and clarifying requirements.
- Demonstrating knowledge and proficiency in SQL and RDBMS
- Assessing system strengths and weaknesses, competitive advantages, and design of new business processes and functionalities.
- Showing an experiential understanding of functional architectural system design
- Demonstrating an ability to lead cross-functional and organizational change to adapt strategically to changing environmental demands.
- Demonstrating an advanced knowledge and understanding of disaster recovery and backup management
- Demonstrating managerial insight and understanding of IT change management strategy, policies, processes, and systems
- Demonstrating the ability to plan, manage and design the user support, identify hardware needs, services, and systems within the organization, ensure implementation of systems and manage to license.
- Supervising a team of 4 System Analysts and managing relationships with vendors and external business partners
- Fostering a culture of documentation of business applications and project
- Forecasted financial budgets to ensure all technical projects are delivered on time and on budget
Orange Botswana
Intelligent Network Engineer
05.2009 - 06.2016
Job overview
- Regular health Checks of the prepaid charging system
- Documentation of business process for configuration and implementation of prepaid tariff rates and roaming tariff rates
- Taking traces for troubleshooting of call traffic failures
- Investigating and resolution of revenue leakages/inconsistencies.
- Detailed analysis of voice, SMS, and data traffic and revenue performance data.
- Providing support for various technical queries of our customers and business.
- Interact with external suppliers and help negotiate costs
- Perform periodic daily, weekly. Monthly and yearly data reviews
- Manage and administer digital channels platforms
Education
Botswana Accountancy CollegeGaborone, Botswana
Bachelor of Science from BSc Computer Systems Engineering
Skills
Languages/Web Development
- PHP
- C# Net
- JavaScript
- HTML, CSS, Java
- XML/HTTP, SQL, Java Servlets, ASP, SOAP, WSDL, DLL
Databases
- MySQL
- Oracle
- DBMS
Business Process Modelling Tools
- Flow Chart, Functional flow block diagram, Control Flow Diagram, Gantt Chart, PERT
System Programming
- Python script development, MS Visual Studio, Debuggers, Compilers
API Integration
- SoapUI, JMeter
Project Management
- PRINCE2, PMP, Microsoft Projects
Accomplishments
- Successful implementation and deployment of Orange Money Transfer Service
- Successful implementation of the Mobile Top Up service
- Successful implementation of VAS products through USSD integration (Orange Mpharanyetsa)
- Integration of mobile top-up with commercial banks i.e., FNB, Standard Chartered, Bank Gaborone, ABSA, and Capital Bank.
- Successful installation and deployment of ATM/POS terminals around the country
- Successful migration of ZTE Prepaid Billing system from Alcatel Lucent Billing System
- Successful migration of the Core Banking System from Banker’s Realm to Finacle CBS
Timeline
System Application Analyst - Digital Channels
Botswana Savings Bank
01.2022 - Current
System Analyst – Systems Development
Botswana Savings Bank
07.2016 - 12.2021
Intelligent Network Engineer
Orange Botswana
05.2009 - 06.2016
Botswana Accountancy College
Bachelor of Science from BSc Computer Systems Engineering
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