Pastel Partner
Katlego Elsie Dipalo
Business Management, Administration
Gaborone,South East
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
2
2
Languages
5
5
years of post-secondary education
Work History
Accounts Officer
Duma FM
Gaborone, South East
05.2016 - Current
- Purchase of stationery for the office
- Purchase of all office provisions
- Attend to Audit Observations and quarries
- Preparation and submission of BOCRA returns quarterly
- Preparation and submission of CSO returns quarterly
- Custodian of spare office keys and generator keys
- Maintenance of petty cash
- Provides training to staff
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Managed time sheet operations for team of 50 employees.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Handled day-to-day accounting processes to drive financial accuracy.
- Supervised team of 2 employees(Receptionist & Driver).
Administration Assistant
Duma FM
Gaborone, Botswana
09.2014 - 04.2016
- Receives and reports office maintenance related faults to the relevant authorities
- inspects and updates leaves records
- prepares and updates inventory
- administrative responsibilities
- managing front desk
- maintenance of petty cash
Customer Care Officer- Attachè
Water Utilities Corporation
Palapye
02.2014 - 04.2014
- Dealt with cash and generic accounts reconciliations
- Dealt with creation of new customer accounts and existing plots
- Dealt with debt collection under credit control
- Cultivated interpersonal skills by building positive relationships with others.
- Delivered services to customer locations within specific timeframes.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
- Excellent communication skills, both verbal and written.
Education
Associate Degree - Business Management
Limkokwing University of Creative Technology
Gaborone 07.2011 - 05.2014
High School Diploma -
Matshekge Hill School
Bobonong 02.2009 - 11.2010
No Degree - Certificate In Financial Accounting
European Business University Luxembourg
Luxembourg 01.2023 - Current
Skills
Dependable and Responsible
undefinedSoftware
Win Media
Microsoft Office
SAP
Additional Information
REFREES
Donald Seberane - Station Manager
Duma FM
donald@dumafm.co.bw
73602055
Gaosego Tsheole - Customer Care Supervisor
Water Utilities Corporation
gtsheole@wuc.bw
72275855/71439167
Chedza Peter - Accountant
Universal Builders
peterpinic@gmail.com
74981179
Timeline
No Degree - Certificate In Financial Accounting
European Business University Luxembourg
01.2023 - Current
Accounts Officer
Duma FM
05.2016 - Current
Administration Assistant
Duma FM
09.2014 - 04.2016
Customer Care Officer- Attachè
Water Utilities Corporation
02.2014 - 04.2014
Associate Degree - Business Management
Limkokwing University of Creative Technology
07.2011 - 05.2014
High School Diploma -
Matshekge Hill School
02.2009 - 11.2010
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