KEBAABETSWE KEMOREILE

• Provided valuable support during busy periods, contributing to successful operation under high pressure.
• Maintained accurate logs of visitor entries for security purposes.
• Utilised multi-line telephone system to manage incoming calls effectively.
• Handled appointment scheduling to ensure smooth daily operations.
• Maintained an organised reception area for a professional business environment.
• Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
• Upheld confidentiality with sensitive information handling procedures.
• Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
• Kept reception area clean and neat to give visitors positive impression of the company.
• Maintained accurate and up-to-date records for smooth handovers.
• Prioritised tasks to maintain reliable service throughout peak times.
• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
• Collected and distributed incoming mail, employing strict confidentiality throughout.
• Managed calendars, strategically scheduling appointments to maximise availability.
• Completed data entry tasks whilst adhering to strict deadlines.
• Assisted with administrative tasks, improving overall functionality of the office.
• Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
• Prepared meeting rooms before and after use, maintaining a neat appearance at all times.

• Managed over 40 phone calls in a day, resulting in effective communication flow within the company.
• Administered mail distribution process, ensuring each department received its correspondence in timely manner.
• Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
• Handled appointment scheduling to ensure smooth daily operations.
• Greeted incoming customers in professional manner and provided friendly, knowledgeable assistance.
• Collected and distributed incoming mail, employing strict confidentiality throughout.
• Managed calendars, strategically scheduling appointments to maximise availability.
• Took and communicated messages to minimise interruptions to staff workflows.
• Maintained and organised reception area for professional business environment.
• Upheld confidentiality with sensitive information handling procedures.

• Reviewed contracts and agreements for possible violations or risks.
• Conducted regular reviews on new laws or regulations affecting the company's operations.
• Ensured company procedures met all relevant regulations by implementing rigorous checking systems.
• Implemented preventative measures against non-compliance situations by thorough monitoring.
• Updated policy documentation regularly to reflect changes in regulation.
• Reported on compliance performance to senior management.
• Investigated suspicious, irregular or non-regulatory compliant activities.
• Monitored and reported on industry compliance with relevant legislation.
• Trained 30 employees on AML/CFT

• Ensure that every bet is within the maximum and minimum table limit

• Handle table games as per established guidelines

• Report any unlawful act to the floor manager immediately

• Understand and follow gaming procedures at all times

• Verify transactions between croupier and customer.

• Promoted good safety and environmental practices to minimise risk.
• Paid strict attention to detail to detect discrepancies and non-compliance.
• Handling over 50 customers daily with great customer service.