KEFILWE D. PHOFEDI
OFFICE ADMINISTRATION
Maun
Summary
Dedicated and enthusiastic professional with strong organizational skills seeking an entry-level Office Administration role. Committed to contributing to team success and driving company objectives. Eager to tackle new challenges utilizing strong interpersonal skills, time management abilities, and problem-solving capabilities. Seeking a full-time opportunity for personal and professional growth.
Overview
10
10
years of professional experience
2020
2020
years of post-secondary education
2
2
Languages
Work History
Sales and Marketing Manager
PURPLE WAX CLEANING SERVICES AND SUPPLIES
03.2025 - Current
- Promotion and sale of organization goods and services
- Build and maintain strong relationship with clients
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
- Gather and analyze customer feedback and giving out quotations
- Analyzed sales and marketing data for improved strategies.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- General administrative work
Sales Agent
BAYPORT FINANCIAL SERVICES
03.2022 - 05.2023
- Resolved customer complaints promptly and effectively.
- Created presentations and proposals for prospective clients.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Census Supervisor
STATISTICS BOTSWANA
03.2022 - 04.2022
- Carrying out necessary preparations, organizing and directing the fieldwork.
- Monitoring and supervising enumerators and resource usage (fieldwork equipment and vehicle).
- Preparing summary report from all assigned enumerator’s Enumeration Areas (EAs) for reporting to the CTO or District Census Officer (DCO).
- Produced thorough, accurate and timely reports of project activities.
- Developed strategies for overcoming complex challenges in the field operations process.
Finance and accounting Intern
BUILDERS WORLD BOTSWANA
02.2019 - 07.2019
- Contributing to the financial audit by providing documentation to the auditors.
- Monitoring and recording company expenses, ensuring adherence to budget guidelines.
- Participating in meetings with clients regarding billing inquiries or disputes.
- Prepared and issued customer invoices, monitored receivables, and managed collection process.
- Maintained accurate financial records and documentation in compliance with company’s policies.
- Received and recorded cash, checks and transfers as well as filling.
- Gained hands-on experience with various accounting software programs such as QuickBooks, Excel, and Sage, enhancing overall efficiency in daily tasks.
Office consultant
GETBUCKS
02.2015 - 07.2016
- Assist loan applicants with paperwork.
- Cross sold products and services to the client to boost sales revenue.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Overall responsibility for brand management and corporate identity.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
Education
B BUS (HONS) - International Business
Limkokwing University of Creative Technology
Botswana General Certificate of Secondary Education - undefined
Moshupa Senior Secondary School
Skills
Proficient in computer applications
Interest
Travelling
Gardening
Reading
Modelling
Timeline
Sales and Marketing Manager
PURPLE WAX CLEANING SERVICES AND SUPPLIES
03.2025 - Current
Sales Agent
BAYPORT FINANCIAL SERVICES
03.2022 - 05.2023
Census Supervisor
STATISTICS BOTSWANA
03.2022 - 04.2022
Finance and accounting Intern
BUILDERS WORLD BOTSWANA
02.2019 - 07.2019
Office consultant
GETBUCKS
02.2015 - 07.2016
Botswana General Certificate of Secondary Education - undefined
Moshupa Senior Secondary School
B BUS (HONS) - International Business
Limkokwing University of Creative Technology
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