KEFILWE D. PHOFEDI
OFFICE ADMINISTRATION
Maun
Summary
Dedicated and enthusiastic professional with strong organizational skills seeking an entry-level Office Administration role. Committed to contributing to team success and driving company objectives. Eager to tackle new challenges utilizing strong interpersonal skills, time management abilities, and problem-solving capabilities. Seeking a full-time opportunity for personal and professional growth.
Overview
10
10
years of professional experience
2020
2020
years of post-secondary education
2
2
Languages
Work History
Sales and Marketing Manager
PURPLE WAX CLEANING SERVICES AND SUPPLIES
03.2025 - Current
- Promotion and sale of organization goods and services
- Build and maintain strong relationship with clients
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
- Gather and analyze customer feedback and giving out quotations
- Analyzed sales and marketing data for improved strategies.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- General administrative work
Sales Agent
BAYPORT FINANCIAL SERVICES
03.2022 - 05.2023
- Resolved customer complaints promptly and effectively.
- Created presentations and proposals for prospective clients.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Census Supervisor
STATISTICS BOTSWANA
03.2022 - 04.2022
- Carrying out necessary preparations, organizing and directing the fieldwork.
- Monitoring and supervising enumerators and resource usage (fieldwork equipment and vehicle).
- Preparing summary report from all assigned enumerator’s Enumeration Areas (EAs) for reporting to the CTO or District Census Officer (DCO).
- Produced thorough, accurate and timely reports of project activities.
- Developed strategies for overcoming complex challenges in the field operations process.
Finance and accounting Intern
BUILDERS WORLD BOTSWANA
02.2019 - 07.2019
- Contributing to the financial audit by providing documentation to the auditors.
- Monitoring and recording company expenses, ensuring adherence to budget guidelines.
- Participating in meetings with clients regarding billing inquiries or disputes.
- Prepared and issued customer invoices, monitored receivables, and managed collection process.
- Maintained accurate financial records and documentation in compliance with company’s policies.
- Received and recorded cash, checks and transfers as well as filling.
- Gained hands-on experience with various accounting software programs such as QuickBooks, Excel, and Sage, enhancing overall efficiency in daily tasks.
Office consultant
GETBUCKS
02.2015 - 07.2016
- Assist loan applicants with paperwork.
- Cross sold products and services to the client to boost sales revenue.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Overall responsibility for brand management and corporate identity.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
Education
B BUS (HONS) - International Business
Limkokwing University of Creative Technology
Botswana General Certificate of Secondary Education - undefined
Moshupa Senior Secondary School
Skills
Proficient in computer applications
Service excellence
Collaborative teamwork
Optimistic and encouraging mindset
Versatile in dynamic environments
Microsoft Word
Time management
Interest
Travelling
Gardening
Reading
Modelling
Timeline
Sales and Marketing Manager
PURPLE WAX CLEANING SERVICES AND SUPPLIES
03.2025 - Current
Sales Agent
BAYPORT FINANCIAL SERVICES
03.2022 - 05.2023
Census Supervisor
STATISTICS BOTSWANA
03.2022 - 04.2022
Finance and accounting Intern
BUILDERS WORLD BOTSWANA
02.2019 - 07.2019
Office consultant
GETBUCKS
02.2015 - 07.2016
Botswana General Certificate of Secondary Education - undefined
Moshupa Senior Secondary School
B BUS (HONS) - International Business
Limkokwing University of Creative Technology