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Associate Principal Engineer

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Dynamic professional with extensive experience in customer service and administrative support at Northside Hospital. Proven ability to enhance workflow efficiency through effective communication and conflict resolution. Skilled in electronic health records management, demonstrating empathy and patience while ensuring patient satisfaction. Committed to fostering positive relationships and improving operational productivity.

I consider myself a very honest, reliable & responsible individual who is passionate & dedicated in a work environment? The foundation of my character is based on solid family value of loyalty, determination & trustworthiness.

My well- mannered and obliging nature enables me to perform tasks under extreme pressure. I always display a friendly disposition towards people even in difficult situations.

Please consider tge following pages of my CV as an application towards any vacancy you may have within your organization. Previous work environments, coupled with experience, groomed me to take my work seriously and perform all tasks timorously & conscientiously.

I declare tge details on my CV are true and correct. I will make muself readiky available for an interview at your convenience.

Engaging professional with a track record of building strong relationships and effective communication. Skilled in planning and resolving issues to provide responsive customer service. Committed to flexibility and proactive approaches in fast-paced settings.Training new staff and providing support while there in adjustment period. Offering strong communication and organisational skills with knack for multitasking and managing calls efficiently. Knowledgeable about customer service principles and maintaining professionalism in fast-paced environments. Ready to use and develop communication, problem-solving, Dealing with Aggressive- Upset and Difficult customers.Time management skills in Switchboard/ Receptionist and Customer service Satisfaction.

Education-focused professional with hands-on experience supporting students through coaching, mentoring, and structured supervision. Demonstrated ability to maintain a calm, consistent presence while reinforcing behavioral expectations, supporting academic growth, and building strong, trust-based relationships with youth. Highly reliable, values-driven, and respected by students and colleagues alike.

Personable professional with commitment to providing excellent communication and customer service. Proficient in multitasking and managing calls efficiently, coupled with strong problem-solving abilities. Ready to streamline operations and enhance caller satisfaction.

Kefilwe Fairbrother

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Switchboard Operator

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Associate of Arts - Graphic Design

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Associate of Arts - Graphic Design

Switchboard Operator

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