Kefilwe Nkobodo
Francistown
Summary
Experienced Personal Assistant/Secretary with 5 years of executive-level administrative support. Skilled in calendar management, meeting coordination, document handling, and confidential correspondence. Strong communication and organizational skills, with proficiency in Microsoft Office Suite. Detail-oriented, professional, and committed to efficiency, confidentiality, and multitasking in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Secretary to the General Manager and School Princi
St Kizito Catholic Schools
06.2019 - 12.2024
- Manage incoming and outgoing correspondence (emails, letters, memos) on behalf of the School Manager and Principal.
- Schedule appointments, maintain calendars, and coordinate meetings, ensuring timely preparation and documentation.
- Attend meetings, take formal minutes, and distribute them promptly.
- Research and compile reports, data, and relevant information as required.
- Organize and maintain an efficient filing system for school records and administrative documents.
- Ensure compliance with school policies and regulatory requirements before submitting documents for approval.
- Handle confidential information with discretion and professionalism.
- Assist in planning and coordinating school events, board meetings, and staff briefings.
- Arrange travel, accommodations, and logistics for the School Manager and Principal.
- Liaise with staff, parents, and external stakeholders to facilitate smooth communication and operations.
- Monitor action items and follow up on pending tasks to ensure timely completion.
- Provide general office administration, including ordering stationery and managing office supplies.
- Support HR-related functions such as document processing and staff communications.
Receptionist
Galleria Hotel
01.2018 - 05.2019
- As the Customer Service Representative, I was responsible for providing outstanding customer service to the hotel guests
- I was the first point of contact for guests, handling all guest inquiries and requests
- Additionally, I was responsible for guest check-ins and check-outs, ensuring that all guests had a positive experience at the hotel
Records Officer
Bosa Bosele Training Institute
01.2017 - 12.2017
- I Provided administrative support in the planning, formulating and implementing a records management and archival administration program for the efficient creation, utilization, maintenance, retention, storage, preservation, conservation and disposal of public records including the adoption of security measures and vital records protection program for the Agency
- Provide administrative support for knowledge management activities which includes coordination with other units within the organization for capturing knowledge of employees that should be shared and retained within the organization, Assisting in preparing documents for meetings and presentations during knowledge sharing sessions and related activities
- Assist in the development and maintenance of an efficient records system; and Perform other duties of a regular or special nature as may be assigned from time to time
Sales Representative
Botswana product Expo
01.2014 - 12.2014
- In my previous role, I was responsible for communicating the benefits of company products to drive sales
- I served as the first point of contact for the company's prospective customers
- My duties included identifying and educating potential customers, as well as providing support and information to existing clients related to our products and services
Education
Communication skill (short course) - undefined
Oxford home study
06.2024
Diploma - Customer Service
Alison
06.2024
SAP ERP Logistic overview - undefined
Alison
06.2023
Diploma - management information systems
Alison
06.2023
Diploma - supply chain management
Alison
05.2023
Certificate - Archives and records Management
Elsimate Institute
12.2015
Skills
- Administrative & Organizational Skills:
- Calendar and schedule management
- Meeting coordination and minute-taking
- Filing and document organization
- Office administration and supply management
- Travel and accommodation arrangements
Communication & Interpersonal Skills:
- Professional email and letter writing
- Verbal and written communication
- Liaising with staff, parents, and external stakeholders
- Conflict resolution and problem-solving
Technical & Computer Skills:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Data entry and report preparation
- Digital document management
- Basic knowledge of office equipment (printers, scanners, copiers)
Confidentiality & Professionalism:
- Handling sensitive information with discretion
- Maintaining strict confidentiality in administrative tasks
- High level of integrity and trustworthiness
Time Management & Multitasking:
- Prioritizing tasks and meeting deadlines
- Managing multiple responsibilities efficiently
- Attention to detail and accuracy
Planning & Coordination:
- Organizing school events and meetings
- Assisting in policy and compliance documentation
Languages
English - Fluent -04
Setswana
Bilingual or Proficient (C2)
TOP WORKPLACE PERSONALITY STRENGTHS
- Self-Control10/10
- Work Structure10/10
- Being Assertive9/10
- Being Persuasive9/10
Timeline
Secretary to the General Manager and School Princi
St Kizito Catholic Schools
06.2019 - 12.2024
Receptionist
Galleria Hotel
01.2018 - 05.2019
Records Officer
Bosa Bosele Training Institute
01.2017 - 12.2017
Sales Representative
Botswana product Expo
01.2014 - 12.2014
Communication skill (short course) - undefined
Oxford home study
Diploma - Customer Service
Alison
SAP ERP Logistic overview - undefined
Alison
Diploma - management information systems
Alison
Diploma - supply chain management
Alison
Certificate - Archives and records Management
Elsimate Institute
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