Keitumetse Giddie

My responsibility was to ensure the efficient operation of the club by coordinating staff and managing inventory to deliver food, beverages, and other amenities to members and visitors.

• Duties included:
• Oversaw daily operations of the club, including staffing, inventory, and customer service.
• Computed payroll, managed budgets, and tracked revenue streams.
• Developed and implemented club marketing strategies to boost memberships.
• Promoted events and maintained high standards across all club facilities.
• Supervised maintenance and cleanliness of club premises and equipment.

• Greeted and directed visitors, handled inquiries, and managed the telephone switchboard.
• Performed general clerical duties, including data entry, copying, and document preparation.
• Answered telephones and gave information, took messages, or transferred calls to appropriate individuals; completed forms in accordance with company procedures
• Maintained records, and supported daily office operations.

• Reconciled financial records and conducted account remediation.
• Supported both personal and corporate account management.
• Provided bookkeeping services and customer account support.

• Managed daily cash handling and reconciliations.
• Provided product information, and resolved customer complaints.
• Monitored customer credit limits, and followed up on outstanding balances.