Kelly Yaone Keakile
Product Manager
Gaborone
Summary
Motivated Sales professional with 5 years of experience boosting sales and customer loyalty through individualized services. Results-oriented and collaborative professional bringing expertise in solution sales and data analysis. Resourceful expert at learning customer needs, directing to desirable products and upselling to meet sales quotas. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand and goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Project Plan Controller
Huawei Technologies (PTY) LTD
11.2019 - 11.2020
- Provided technical troubleshooting and problem solving for clients with installed equipment issues.
- Planned, designed, and scheduled phases for projects.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Analyzed project performance data to identify areas of improvement.
- Sourced, vetted and managed sub contractors needed to accomplish project goals.
- Facilitated workshops to collect project requirements and user feedback.
Network Design Engineer
Huawei Technologies Botswana (PTY) Ltd
12.2020 - 11.2021
- Post-bid clarification and contract negotiation
- Wireless Solution Design & Development (Gain insight into customer issues and pain points, and develop wireless domain expansions)
- RFI/RFP/RFQ Response
- Perform insights and analysis of the local network providing solutions to problems.
- Assisted with implementation and support of network monitoring tools.
- Worked well in a team setting, providing support and guidance.
- Collaborated with vendors to identify best options for optimizing network performance.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided detailed network diagrams and procedural guidelines.
Wireless Product Manager
Huawei Technologies (PTY) LTD
12.2021 - Current
- Conducted market research to identify new opportunities and target markets.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Devised content strategy to effectively engage target audiences.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing insights
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Attended trade shows and seminars to promote products and network with industry contacts.
- Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Suggested ideas for product evolution and new product variants.
- Developed and implemented pursuit plans for opportunities within assigned key accounts.
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Liaised with assigned accounts to foster customer relationship development.
- Supported market research, metrics and requirements development and risk management.
- Used effective data analysis and sales strategies to increase win prospect buy-in and demonstrate system benefits.
- Submitted booking forecasts, monthly highlights and CRM entries.
Education
Bachelor of Computer Science - Computer Information Systems
University of Botswana
Gaborone, Botswana10.2019
Skills
- Customer Needs Assessments
- Microsoft Office
- Wireless Technology
- Customer Accounts Management
- Project Management
- Product and Service Management
- Persuasive Negotiations
- Sales Presentation
Accomplishments
- Used Microsoft Excel to develop competition analysis based on network insights tracking spreadsheets.
- 2022 Excellent Department Award (Single Country/Subnet)
- Significant growth in sales scale for two consecutive years: Wireless orders increased by 45%
- Collaborated with team of 15 in helping customers’ business success and improving the client CEO’s attitude towards Company's recognition by assist customers to improve network quality and improve customer satisfaction when the customer's business declines in the middle of the year 2022
- Trained new interns on Digital platforms for marketing insights fundamental roles to complete their daily tasks and pass probation defense
Certification
- Huawei Certified MWC 2023 Speaker (Southern Africa Region) [ 13 -02- 2023 to 12 -02- 2024]
- [The “43210 Approach” to Project Management] Training - [ 2022-10-08 to Perpetual]
- [Target Network Guidance & Marketing Digitalization] Training - [ 2022-08-12 to Permanent]
- [Bidding Management Associate] , [ Huawei Technologies Botswana (PTY) LTD] - [ 2022-08-08 to 2024-08-07]
- [Configuration &Network Design-Associate] , [ Huawei Technologies Botswana (PTY) LTD] - [ 2022-08-08 to 2024-08-07]
- [Product&Solution Sales-Wireless Network & Cloud Core] Training Certified - [ 2022-07-30 to 2024-07-29]
- Huawei Sales Specialist - IP Network
- Huawei Sales Specialist - Digital Power
- Huawei Sales Specialist - Storage
- Huawei Sales Specialist - Intelligent Collaboration
REFEREES
Mr. Wellington Mhango
Project Manager
Huawei Technologies Botswana (PTY) LTD
Cell: +267 72379708 , +260 968457239
Mr. Tshepang Sports
Service Product Manager
Huawei Technologies Botswana (PTY) LTD
Cell: +267 75179882
Ms. Tumisang Megan Ofentse
Commercial and Contract Manager
Huawei Technologies Botswana (PTY) LTD
Cell: +267 75037935
Ms. One Jenamo
Project Finance Controller
Huawei Technologies Botswana (PTY) LTD
Cell: +267 77771334
Timeline
Wireless Product Manager
Huawei Technologies (PTY) LTD
12.2021 - Current
Network Design Engineer
Huawei Technologies Botswana (PTY) Ltd
12.2020 - 11.2021
Delivery Project Plan Controller
Huawei Technologies (PTY) LTD
11.2019 - 11.2020
Bachelor of Computer Science - Computer Information Systems
University of Botswana
- Huawei Certified MWC 2023 Speaker (Southern Africa Region) [ 13 -02- 2023 to 12 -02- 2024]
- [The “43210 Approach” to Project Management] Training - [ 2022-10-08 to Perpetual]
- [Target Network Guidance & Marketing Digitalization] Training - [ 2022-08-12 to Permanent]
- [Bidding Management Associate] , [ Huawei Technologies Botswana (PTY) LTD] - [ 2022-08-08 to 2024-08-07]
- [Configuration &Network Design-Associate] , [ Huawei Technologies Botswana (PTY) LTD] - [ 2022-08-08 to 2024-08-07]
- [Product&Solution Sales-Wireless Network & Cloud Core] Training Certified - [ 2022-07-30 to 2024-07-29]
- Huawei Sales Specialist - IP Network
- Huawei Sales Specialist - Digital Power
- Huawei Sales Specialist - Storage
- Huawei Sales Specialist - Intelligent Collaboration
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