Keneilwe Motlhabi
Receptionst
Francistown,North East
Summary
Career Summary &Overview Personal Information Administration,Receptionist,Secretary & clientele assistance ACCUMULATED WORK EXPERIENCE 8 years FAVORABLE POSITION(S) Executive: Executive Administrator/ Executive Operations Administrator / Executive Communications Officer Senior: Administration Manager / Administration Department Manager/ Senior Secretary Junior: Administration Officer / Administrator/ Secretarial Officer / Secretary / Records Officer CAREER FUTURE VISION To be the most effective administration manager of a major or upcoming firm A sound & impressive educational background with a Diploma in Administration, Personal Assistant and Secretarial , Diploma in Business Management, Entrepreneurship Development Training, Records Keeping Training , Customer Care Training and many more credentials who performs best in a position or department or division that involves data management ,business to client communications, clientele assistance, record keeping, records management, data compilation, business development , low operations management, administrative roles , office work , reporting to senior management and so forth. C. Team player and Coordinator I Gained teamwork experience from academic group work and work experience finds Working in groups is exciting and captivating. D. Confidence And willingness to Improve Results I Also Displays confidence towards any issue always positive and trying to look for the good side of things, always yearning for improvements E. Trustworthy and Faith full ∞ Always honest, understands professional ethics and behavior and believes it is always best to do things accordingly. Summary: Communications and clientele assistance Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
14
14
years of professional experience
Work History
Office Cleaner
REFERENCE, Local Enterprise Authority
10.2009 - 09.2014
- Cleaning and maintenance
- Experience 7 years
- Cleans and vacuum office daily
- Makes tea for staff and clients
- Maintains supplies by checking stock to determine inventory level
- Notifies Admin officer when supplies are low
- Undertakes any other related duties as directed by management.
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors
- Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness
- Dusted windows and mirrors to allow natural light inside office and maintain clear view of outside
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime
- Emptied trashcans and transported waste to collection areas
- Tidied lobby and reception areas to create professional and welcoming first impression for visitors
- Used time management and efficient cleaning methods to meet deadlines
- Organized storage areas, closets and filing cabinets to prevent buildup of clutter
- Organized and used industrial cleaning products following strict safety procedures
- Disinfected microwaves, coffee makers and refrigerators to prevent spread of germs and bacteria
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks
- Conducted thorough inspections of offices to report damages and maintenance issues
Receptionist
Local Enterprise Athority
09.2015 - Current
- Greets clients and attains nature of visit
- Operates and answers switchboard
- Managed over 30 customers per day
- Ensures that reception area is kept clean and presentable all time
- Responds to queries in friendly and kind manner
- Performing clerical duties
- Composing and typing letters, photocopying, fax and typing manners
- Assisting with planning and organizing retreats and team building activities for branch.
- Confirmed appointments, communicated with clients, and updated client records
- Responded to inquiries from callers seeking information
- Resolved customer problems and complaints
- Corresponded with clients through email, telephone, or postal mail
- Handled cash transactions and maintained sales and payments records accurately
- Managed multiple tasks and met time-sensitive deadlines
- Maintained confidentiality of information regarding clients and company
- Answered central telephone system and directed calls accordingly
- Restocked supplies and submitted purchase orders to maintain stock levels
- Maintained visitor log for entering and leaving facility for security purposes
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
- Organized, maintained and updated information in computer databases
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
Wellness Secretary
Local Enterprise Authority
01.2017 - Current
- Masunga Branch
- Appointed to be secretary of wellness committee
- Initiated format of agenda
- Participated in market day for branch
- Member of social committee, responsible for raising funds for less privileged members of community
- Organized well successful farewell party for 5 colleagues
- Acted for Branch Secretary and executed duties well
- Assisted clients to register companies and business names through Registry of Companies
- Work, , History and References| Page
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
Administration Officer(ACTING)
Local Enterprise Authority
04.2019 - 06.2019
- Assist with organizing of stationery, repairs and maintenance of office equipment including reporting of non-functional telephone lines to Botswana Telecommunications
- Appropriate utilization of all procurement documents
- Request for quotation,
- Re order stock which has gone below stock
- Supervise cleaner’s and driver/messenger
- Inspection of vehicle orderliness conducted cleanliness
- Correctly completed log books
- Couriering of parcels and documents
- Register out and incoming mail
- Filing and marking for action
- Any other duties assigned by branch manager
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Manage of 30 calls per day
Education
Certificate - Entrepreneurship Development Training
LEA
Kasane06.2013
Diploma - Administration,Personal Assistant And Secretarial
Cambridge International College(UK)
UK06.2014
Diploma - Business Management
Amity University
India01.2015
Skills
- Key Skills
- Key Skills& Attributes
- A Unique Communication, Social, Networking and Interpersonal Skills
- excellent oral and written communication skills developed through employment and academic study Very confident and outspoken, full of life and energy at most
- B Computer and Technology Based Skills
- Skilled in use of Pro pastel, Microsoft Office ,word ,outlook ,express, Microsoft Office, Quick at learning to use new software integrated accounting and business systems that require study and careful processing
Affiliations
72650917
Additional Information
- EMPLOYER INDUSTRY JOB ROLE & DESCRIPTION DURATION
- EMPLOYER INDUSTRY JOB ROLE & DESCRIPTION PERIOD
Timeline
Administration Officer(ACTING)
Local Enterprise Authority
04.2019 - 06.2019
Wellness Secretary
Local Enterprise Authority
01.2017 - Current
Receptionist
Local Enterprise Athority
09.2015 - Current
Office Cleaner
REFERENCE, Local Enterprise Authority
10.2009 - 09.2014
Certificate - Entrepreneurship Development Training
LEA
Diploma - Administration,Personal Assistant And Secretarial
Cambridge International College(UK)
Diploma - Business Management
Amity University
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