Keolebogile Jane K Shalobane
Selebi-Phikwe
Summary
Dynamic and detail-oriented professional with proven organizational skills, honed as a Receptionist/Doctor's Assistant at Life Citadel Clinic. Expert in managing patient records and enhancing service delivery through effective communication. Adept at data entry and maintaining a welcoming environment, ensuring a positive experience for all visitors.
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
8
8
years of professional experience
Work History
Receiptionist/Doctor's Assistant
Life Citadel Clinic
Selebi-Phikwe, Botswana
01.2018 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Maintained accurate patient records in electronic health record (EHR) systems for compliance and efficiency.
- Provided administrative support by managing phone calls, emails, and inquiries promptly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Education
No Degree - Business Accountancy
Selibe Phikwe Technical College
Selebi-Phikwe, Botswana02-2020
No Degree - Information Technology
UEL Vocational College
Selebi-Phikwe, Botswana01-2019
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Data inputting
- Office administration
- File management
Timeline
Receiptionist/Doctor's Assistant
Life Citadel Clinic
01.2018 - Current
No Degree - Business Accountancy
Selibe Phikwe Technical College
No Degree - Information Technology
UEL Vocational College