Summary
Overview
Work History
Education
Skills
Websites
Timeline
References
HOBBIES & PERSONAL INTERESTS
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Kesaobaka M Sejlitz

Kesaobaka M Sejlitz

Gaborone

Summary

Highly motivated and reliable professional with experience in customer service, administration, and records management. Completed a short course in Customer Service, with strong communication, problem-solving, and organizational skills. Seeking a Work from Home CSR role to leverage my skills in delivering exceptional client experiences. Fully equipped to work remotely with a laptop and reliable Wi-Fi.

Overview

6
6
years of professional experience

Work History

Principal Records Officer

Department of Surveys and Mapping, Botswana
01.2019 - 01.2023
  • Managed survey records and personal files with high accuracy and confidentiality.
  • Prepared and presented weekly reports on the LAPCAS project using Excel.
  • Led a digitization project, streamlining records for easier access and retrieval.
  • Implemented a document management system to improve departmental workflow.
  • Collaborated with team members to ensure smooth project execution and compliance.
  • Skills Highlighted: Records Management, Project Coordination, Excel Reporting, Digitization & Workflow Optimization, Document Management Systems.

Receptionist

Osei Ofei Swabi & Co., Botswana
01.2017 - 01.2018
  • Handled client inquiries and telephone communications professionally.
  • Provided administrative support and maintained organized office operations.
  • Developed excellent telephone etiquette and front-desk management skills.
  • Demonstrated reliability and strong interpersonal skills.

Education

In Pursuit of a Degree (Block Release) -

Institute of Development Management

Short Course - Customer Service

BPSC
01.2019

Diploma - Archives & Records Management

University of Botswana
01.2015

BGCSE - undefined

Materspei College
01.2012

JCE - undefined

Montsamaisa Junior
01.2010

PSLE - undefined

Borolong Primary School
01.2007

Skills

  • Customer Service & Client Relations
  • Records Management & Document Control
  • Project Coordination & Digitization
  • Excel Reporting & Workflow Optimization
  • Strong Verbal and Written Communication
  • Problem Solving & Conflict Resolution
  • Self-motivated & Target-driven
  • Remote Work Ready: Laptop & Reliable Wi-Fi
  • Adaptable, Reliable, & Positive Attitude

Timeline

Principal Records Officer

Department of Surveys and Mapping, Botswana
01.2019 - 01.2023

Receptionist

Osei Ofei Swabi & Co., Botswana
01.2017 - 01.2018

Short Course - Customer Service

BPSC

Diploma - Archives & Records Management

University of Botswana

BGCSE - undefined

Materspei College

JCE - undefined

Montsamaisa Junior

PSLE - undefined

Borolong Primary School

In Pursuit of a Degree (Block Release) -

Institute of Development Management

References

Available upon request

HOBBIES & PERSONAL INTERESTS

- Fitness & Gym Training - committed to physical wellness, enjoy goal setting, discipline, and routine building.

- Creative body work - Passionate about nail art and trends; run a mobile nail service that blends creativity with client care.

- Community involvement - Participate in youth empowerment initiatives and local business events.

- Learning & self-development - Regularly take online courses on business, psychology, and information science topics.

Kesaobaka M Sejlitz