Kgalaletso Constance Motsisi
Healthcare Assistant
Gaborone,P.O Box V1343 Ramotswa
Summary
Patient-focused healthcare assistant with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families. Proactive worker committed to helping patients by provide top-notch patient care.Fantastic attention to detail and multitasking abilities and also providing basic life support.
Overview
3
3
years of professional experience
Work History
Healthcare Assistant
Sidilega Private Hospital
Gaborone, Ramotswa
01.2021 - 12.2021
- Documented latest information in computer system and printed paperwork.
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and patient needs.
- Filled out records, staffing sheets and patient documents.
- Answered multi-line phone systems to manage incoming and outgoing calls for busy Type department.
- Organized paperwork for doctors, nurses and patients.
- Stored and retrieved permanent records on daily basis.
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained current and accurate medical records for patients.
- Transcribed doctors' medication orders, lab test requests, and care plans.
- Processed lab paperwork and requests according to physicians' orders.
- Enhanced office productivity by handling high volume of callers per day.
- Provided information for patient admissions and discharges to foster timely processing.
- Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
- Maintained patient confidentiality in line with HIPAA regulations.
- Monitored inventory levels and advised management of need for replenishment.
- Processed patient bills and payments, double checking information for accuracy.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Aided patients with walking and limb exercises to improve strength and balance.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance.
- Upheld infection control and prevention policies across different patient-facing areas.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Ward Clerk
Sidilega Private Hospital
Gaborone , Ramotswa
01.2021 - Current
- Observed patient skin conditions and reported findings to registered nurse.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance.
- Aided patients with walking and limb exercises to improve strength and balance.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Collected biological samples for testing and lab work, in alignment with health and safety protocols.
- Adhered to patient special diets and provided supplementary drinks under nursing staff supervision.
- Assisted with taking vital signs and documenting blood pressure and temperature for proper tracking.
- Delivered high-quality care to Type patients in hospital facility.
- Upheld infection control and prevention policies across different patient-facing areas.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Facilitated personal hygiene management, feeding and ambulation.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Transported patients between rooms and appointments or testing locations.
- Filled out records, staffing sheets and patient documents.
- Organized paperwork such as charts and reports for office and patient needs.
- Supported office staff and operational requirements with administrative tasks.
- Documented latest information in computer system and printed paperwork.
- Answered multi-line phone systems to manage incoming and outgoing calls for busy Type department.
- Organized paperwork for doctors, nurses and patients.
- Stored and retrieved permanent records on daily basis.
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Processed lab paperwork and requests according to physicians' orders.
- Maintained current and accurate medical records for patients.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Transcribed doctors' medication orders, lab test requests, and care plans.
- Provided information for patient admissions and discharges to foster timely processing.
- Processed patient bills and payments, double checking information for accuracy.
- Monitored inventory levels and advised management of need for replenishment.
Education
Certificate - Healthcare Assistant
Boitekanelo College
Gaborone 01.2012 - 06.2012
Certificate - Basic Life Support
Medical Rescue
Gaborone 05.2023 - 05.2023
Skills
Medication stock orders
undefinedAdditional Information
Trained for basic life support and currently waiting for certificate
Affiliations
Mrs Sylvia Ramokate-Sekgopa
Nurse Manager(medical ward)
Sidilega Private Hospital
Tel:71843186
Mr Clement M.Kebadile
Human Resource Manager
Sidilega Private Hospital
Tel:74471736
Ms Ghourcious Mawela
Senior Nursing Officer
Bamalete Lutheran Hospital
P O Box v6 Ramotswa
Timeline
Certificate - Basic Life Support
Medical Rescue
05.2023 - 05.2023
Healthcare Assistant
Sidilega Private Hospital
01.2021 - 12.2021
Ward Clerk
Sidilega Private Hospital
01.2021 - Current
Certificate - Healthcare Assistant
Boitekanelo College
01.2012 - 06.2012
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