KGOMOTSO KGANO
Gaborone,Botswana
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure relevant position.
Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. a readiness to take on extra duties to further the team's objectives.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Principal Customs Officer (Officer-In-Charge)
Botswana Unified Revenue Service
Kazungula Bridge One Stop Border Post
03.2020 - Current
- Kazungula Bridge One-Stop Border Post (OSBP)
- Collaborating with law enforcement agencies to provide relevant information regarding observed or suspected criminal activities
- Coordinating all national border control agencies operating in OSBP
- Serving as focal point for all operational and administrative liaison with adjoining country
- In conjunction with adjoining country lead agency,coordinating all joint operations of two countries at OSBP
- Coordinating in consultation with adjoining country's lead agency all official visits by any national institutions and stakeholders at OSBP
- Register and resolve any complaints
- In conjunction with adjoining lead agency ,coordination of all joint administrative issues of two countries including chairing all joint meetings
- Ensuring that facilities and equipment are properly maintained and kept in reasonable condition
- Interpreting and explaining laws and regulations to travelers and transporters
- Coordinating and managing expeditious movement of cargo in and out of country
- Audit files to verify completeness and accuracy of paperwork to prevent errors
- Managing revenue collection
- Managed to collect more than 100% double revenue with minimal resources
- Managing temporary deposits
- Coordinate agency work activities
- Monitoring compliance to service standards
- Coordinate customs controls
- Improving Stakeholder and staff engagement
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with strong work ethic.
- Completed paperwork, recognizing discrepancies and promptly addressing them for resolution.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Demonstrated leadership skills in managing projects from concept to completion.
- Excellent communication skills, both verbal and written.
- Self-motivated, with strong sense of personal responsibility.
- Learned and adapted quickly to new technology and software applications.
- Worked well in team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Developed strong communication and organizational skills through working on group projects.
Senior Customs Officer, (Station Manager)
Botswana Unified Revenue Service
Ngoma Border Post
07.2017 - 02.2020
- Worked as station manager
- Advised on regulations regarding taxes and duties
- Enforced regulations and examined goods entering country to confirm correct duty is paid
- Engaged with other stakeholders for country's security
- Engaged with business community for exchange of information as well as teaching them about border
- Reported seized contraband or attempts to illegally transport goods to proper authorities and documented observations and evidence for future actions.
- Managed to reduce smuggling cases by 35%
- Performed intelligence analysis and law enforcement activities such as apprehension, detention and arrest.
- Explained laws and regulations to travellers and distributors and promoted comprehension to foster adherence to requirements.
- Completed investigations of applications for refunds of duties or mitigation of assessed penalties.
- Detailed persons violating duly established laws and following orders for further processing.
- Examined baggage and personal items upon entering or leaving country to verify adherence to customs requirements and identify suspected violations.
- Identified and seized contraband, undeclared merchandise and vehicles or boats containing such merchandise.
- Identified contraband items and seized them according to customs laws.
- Summoned law enforcement to detain persons found to be in violation of customs or immigration laws and arrange for legal actions.
- Located and procured undeclared items or contraband and processed them according to protocol to prevent entry into sovereign soil.
Senior Customs Officer,Excise And Licensing Unit
Botswana Unified Revenue Service
Head Office, Gaborone
01.2016 - 07.2017
- Ensuring that excise duties are levied from firms licensed to manufacture excisable goods such as alcohol,cigarettes,petrol and perfumes
- Carry out inspections of said manufacturer premises and books and documents to ensure that correct quantities are recorded
- Ensure that these registrants are compliant with policies and regulations
- Assessed,registered and licensed clearing agents on behalf of commissioner
- Calculated and assessed duties and taxes due on goods
- Collected 30 % more of actual revenue collected in previous years
- Identified and seized non-complying articles or undeclared merchandise and reported to principal customs officer
- Inspected shipments,vehicles and individuals to identify and seize contraband
- Inspected cargo and parcels to document adherence with transportation and revenue laws
- Maintained thorough import records for full compliance with customs standards
- Documented daily data related to investigations and findings
- Interacted with carriers, agencies and foreign entities to provide guidance on admissibility and compliance.
Senior Customs Officer
Botswana Unified Revenue Service
Mamuno Border Post
01.2015 - 12.2015
- Examined baggage and personal items upon entering or leaving country to verify adherence to customs requirements and identify suspected violations.
- Initiated civil and criminal prosecutions and cooperated with law enforcement agencies in investigation and prosecution of persons in violation of customs laws.
- Supported law enforcement agencies by providing accurate and timely data regarding illegal activity and testimony to facts related to cases.
- Developed, planned and participated in tactical operations. Managed to carry out 70 % of set target
- Performed intelligence analysis and law enforcement activities such as apprehension, detention and arrest.
- Identified and seized contraband, undeclared merchandise and vehicles or boats containing such merchandise.
- Explained laws and regulations to travellers and distributors and promoted comprehension to foster adherence to requirements.
- Evaluated shipments to determine duty and taxes due, completed applicable paperwork and informed individuals of expected liabilities.
- Identified contraband items and seized them according to customs laws.
- Interacted with carriers, agencies and foreign entities to provide guidance on admissibility and compliance.
- Completed investigations of applications for refunds of duties or mitigation of assessed penalties.
- Reported seized contraband or attempts to illegally transport goods to proper authorities and documented observations and evidence for future actions.
- Located and procured undeclared items or contraband and processed them according to protocol to prevent entry into sovereign soil.
- Detailed persons violating duly established laws and following orders for further processing.
- Revenue collected,managed to collect 35% more of set target
- Prepared monthly reports of work for station
Customs Officer
Botswana Unified Revenue Service
Ramokgwebana Border Post
03.2009 - 12.2014
- Calculated duty fees and applicable taxes for incoming and outgoing shipments and notify individuals of their liabilities
- Searched vehicles and passengers for contraband
- Inspected cargo, and baggage articles entering or leaving country for compliance
- Prepared import documentation and entered data into Asycuda system as per requirements
- Validated customs documents, asked questions and reported discrepancies to authorities for further review.
- Identified contraband items and seized them according to customs laws.
- Reported seized contraband or attempts to illegally transport goods to proper authorities and documented observations and evidence for future actions.
- Located and procured undeclared items or contraband and processed them according to protocol to prevent entry into sovereign soil.
- Identified and seized contraband, undeclared merchandise and vehicles or boats containing such merchandise. managed to confiscate 20% more of contraband
- Detailed persons violating duly established laws and following orders for further processing.
- Examined baggage and personal items upon entering or leaving country to verify adherence to customs requirements and identify suspected violations.
- Prevented illegal trafficking of narcotics.
- Explained laws and regulations to travellers and distributors and promoted comprehension to foster adherence to requirements.
- Summoned law enforcement to detain persons found to be in violation of customs or immigration laws and arrange for legal actions.
- Revenue collection,managed to meet target by 100%
Supplies Officer
Department Of Buildings And Engineering Services
Shakawe
07.2008 - 02.2009
- Secretary to tender board (awarding tenders of less than P100 000.00 to companies )
- Ensuring that procurement was done in accordance with national standards and stipulated specifications
- Preparing government purchase orders and reviewing with accounts payable of allocation of purchase orders
- Ensuring that quality materials and labour (for tenders) are estimated and procured in timely, cost-effective and transparent manner which is achieved through use of sound purchasing practices, negotiating skills, expediting processes and commercial acumen
- Managing inventory: ensuring that optimal balance is achieved between excessive stock and customer demands
- Safeguarding all materials accumulated and awaiting to be supplied or allocated to different departments and projects
- Maintaining job and general ledgers
- Ensuring that physical stock and all ledgers are balancing
- Demonstrated leadership skills in managing projects from concept to completion.
- Gained strong leadership skills by managing projects from start to finish.
- Worked well in team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
- Delivered services to customer locations within specific timeframes.
- Proven ability to learn quickly and adapt to new situations.
Office Manager
Liffords (Pty) LTD
GABORONE
01.2008 - 06.2008
- Maintaining office ledgers
- Ensuring that filling system is maintained effectively and up to date
- Organizing office daily operations and procedures
- Monitor and record phone calls,which were more than 50 per day
- Check stock and maintain inventory
- Updated reports, managed accounts, and generated reports for company database.
- Managed office operations while scheduling appointments for department managers.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained computer and physical filing systems.
Education
MBA - International Trade Management And Leadership Mana
National Institute of Business Management
India12.2022
Advanced Diploma - Taxation
Botswana Accountancy College
Gaborone11.2016
Graduate Trainee Programme - Taxation
Botswana Accountancy College
Gaborone08.2012
Bachelor of Arts - Accounting And Economics
University of Botswana
Gaborone10.2007
Skills
- Planning and organizing
- Supervision and leadership
- Problem and dispute resolution
- Team management
- Attention to detail
- Communication Skills
- Sound decision-Making
- Team building
- Analytical and Critical Thinking
- Cultural Awareness
- Active Listening
Accomplishments
Best head of station nationally year 2022
Certification
- Supervisory Skills Training
- Inspiring leadership through Emotional Intelligence
- Finding Purpose and Meaning in Life
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Principal Customs Officer (Officer-In-Charge)
Botswana Unified Revenue Service
03.2020 - Current
Senior Customs Officer, (Station Manager)
Botswana Unified Revenue Service
07.2017 - 02.2020
Senior Customs Officer,Excise And Licensing Unit
Botswana Unified Revenue Service
01.2016 - 07.2017
Senior Customs Officer
Botswana Unified Revenue Service
01.2015 - 12.2015
Customs Officer
Botswana Unified Revenue Service
03.2009 - 12.2014
Supplies Officer
Department Of Buildings And Engineering Services
07.2008 - 02.2009
Office Manager
Liffords (Pty) LTD
01.2008 - 06.2008
MBA - International Trade Management And Leadership Mana
National Institute of Business Management
Advanced Diploma - Taxation
Botswana Accountancy College
Graduate Trainee Programme - Taxation
Botswana Accountancy College
Bachelor of Arts - Accounting And Economics
University of Botswana
- Supervisory Skills Training
- Inspiring leadership through Emotional Intelligence
- Finding Purpose and Meaning in Life
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