Travel
Koketso Sejoe
Summary
An organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Seeking to maintain a full-time position that offers professional challenges. Willingness to take on added responsibilities to meet the organization's set goals.
Overview
2
2
years of professional experience
1
1
Language
Work History
Bar and Restaurant Trainee
PRESTIGE HOTEL
09.2021 - 04.2022
- Learned and adapted quickly to new technology and software applications like MICROS-EPOS
- Delivered services to customer locations within specific timeframes (waitress)
- Worked effectively in fast-paced environments
- Gained adequate mixologist skills
Chef Trainee
PRESTIGE HOTEL
04.2022 - 06.2022
- Maintained safety standards (HACCP) by adhering to proper food handling procedures and cleanliness guidelines.
- Mastered knife skills through daily practice, improving precision in cuts and overall presentation of dishes.
- Streamlined plating process with proper portion control, reducing food waste and increasing profits.
- Planned menus for different events, seasons and customer requests.
Housekeeping Trainee
Prestige Hotel
01.2023 - 04.2023
- Improved room cleanliness by learning and implementing proper housekeeping techniques.
- Strengthened teamwork skills by collaborating with fellow trainees on group projects and shared responsibilities.
- Supported senior housekeepers with the completion of large-scale tasks, contributing to a well-maintained facility.
- Increased speed in room turnover by streamlining bed-making processes using learned techniques.
Front Office Trainee
PRESTIGE HOTEL
02.2023 - 04.2023
- Make hotel reservations i.e., bookings, room allocation, room key activation, check-ins and out
- Input data into spreadsheets and databases
- Utilized office management software to record and track customer information.
- Pleasantly answered calls for multi-line switchboard for large office and directed callers to appropriate employees.
Banquet Trainee
AVANI GABORONE RESORT AND CASINO
06.2023 - 07.2023
- Assist in the planning and coordination of banquets, conferences, weddings, and other special events
- Coordinate with the operations team for furniture, decor, and equipment setup
- Prepare reports on a weekly basis
- Performed administrative functions, answering phones and filing paperwork in support of department.
Sales and Marketing Trainee
AVANI GABORONE RESORT AND CASINO
07.2023 - 08.2023
- Generate reports on key performance indicators to assess the effectiveness of sales strategies
- Attend sales meetings to observe and learn from experienced sales professionals
- Maintain accurate and up-to-date records in the customer relationship management (CRM) system
- Planning, resourcing, and executing marketing activations and events
- Working with the marketing team to approve various strategies and projects as required
Education
BA (Hons) International Hospitality Management -
University of Derby in Collaboration With BAC
Francistown, Botswana12.2024
Skills
- Team Collaboration
- Leadership Qualities
- Strong interpersonal skills
- Digital marketing skills
- Analytical and critical thinking skills
- Strong computer literacy- Microsoft Office,EPOS system, OPERA system
- Strategic management skills
- Research abilities
Additional Information
VALID CLASS B DRIVER'S LICENSE, 3 years' experience
Referees
- LAONE MONKGE, SALES EXECUTIVE- AVANI GABORONE RESORT AND CASINO, +267 361 6000/ 71 256 001, lmonkge@avanihotels.com
- SAMANTHA BOGOPA, PR & MARKETING EXECUTIVE- AVANI GABORONE RESORT AND CASINO, +267 361 6000/ 71 851 558, sbogopa@avanihotels.com
- CATHERINE NOE, MEETINGS & EVENTS SUPERVISOR- AVANI GABORONE RESORT & CASINO, +267 361 6000/ 72 514 168, cnoe@avanihotels.com
- MS K. GRACE, HOTEL MANAGER- PRESTIGE HOTEL, FRANCISTOWN, +267 240 5333
Work Preference
Work Type
Full TimeInternshipWork Location
On-SiteImportant To Me
Career advancementPaid sick leaveHealthcare benefitsFlexible work hoursTeam Building / Company RetreatsPaid time off401k matchWork from home optionStock Options / Equity / Profit SharingPersonal development programsWork-life balanceCompany Culture4-day work weekInterests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales and Marketing Trainee
AVANI GABORONE RESORT AND CASINO
07.2023 - 08.2023
Banquet Trainee
AVANI GABORONE RESORT AND CASINO
06.2023 - 07.2023
Front Office Trainee
PRESTIGE HOTEL
02.2023 - 04.2023
Housekeeping Trainee
Prestige Hotel
01.2023 - 04.2023
Chef Trainee
PRESTIGE HOTEL
04.2022 - 06.2022
Bar and Restaurant Trainee
PRESTIGE HOTEL
09.2021 - 04.2022
BA (Hons) International Hospitality Management -
University of Derby in Collaboration With BAC
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