Summary
Overview
Work History
Education
Skills
Websites
Professional Bio
Summary Of Soft Technical Skills
Professional Development Certifications
References
Projects
Timeline
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Kudzani Nametso Mudala

System Analyst/IT Officer
Gaborone

Summary

Insightful Information Technology Officer with 5 years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adoptable to dynamic company,customer, and project needs. Knowledgeable at installing and maintaining hardware, software and networking updates. Drafts organizational policy to define standards for technology oversight and use. Dedicated to customer satisfaction with focused delivery of technical solutions.

Overview

11
11
years of professional experience

Work History

IT Officer / Data Manager

Brandwire Investments (Pty) Ltd
06.2020 - 11.2023
  • Support LANs, WANs, network segments, and Internet and intranet systems
  • Troubleshoot problems reported by users and analyze and isolate issues
  • Ensure network connectivity throughout a company’s LAN/WAN infrastructure is on part with technical considerations
  • Administer servers, laptop and desktop computers, printers, routers, switches, firewalls, company mobile phones, software deployment
  • Security updates and patches.

Systems Analyst / IT Officer

Department of Broadcasting Services
03.2015 - 04.2017
  • Maintain and upgrading existing systems as required
  • Troubleshooting technical issues
  • Conducting regular reviews of systems and generating reports on efficiencies and improvement areas.

Systems Analyst / IT Officer

Institute of Health Sciences
05.2013 - 07.2013
  • Troubleshooting technical issues
  • Password and identity management
  • Monitor network communication.

Education

Bachelor of Information System - Information Management

University of Botswana

Botswana General Certificate of Secondary Education - undefined

Masunga Senior School

Skills

IT resource use

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Professional Bio

A focused, self-motivated, and goal-oriented IT support systems analyst with experience in ICT management, data management and the analytics thereof. A professional who possesses analytic skills and pays attention to detail to deliver high quality service, seeking a position to make a substantial contribution as well as develop a long-term career within an organization by imparting skills, education, and experience as regulated by standards of the workplace.

Summary Of Soft Technical Skills

  • A competent and highly motivated person who can easily adapt to new environment, and eager to learn new things
  • Effective Communication Skills: Articulate communicator with an appreciation for the different communication styles required when working with team members and customers
  • Honest and Reliable: Strong moral values and ethics ensuring honesty, reliability, and ability to responsibly undertake tasks
  • Flexible: Understanding of the need for flexibility to support last-minute demands and changes. Comfortable with changing environments and situation, ensuring ability to remain flexible and adaptable always
  • Team player – approachable, receptive to ideas/feedback from others
  • Ability to think analytically and strategically
  • Meticulous attention to detail
  • Learning capacity
  • Time Management: Dedicated to effective prioritization and management of time by allocation of tasks
  • Proficient in Microsoft Office package, Python, Web design, HTML/CSS, Android, Windows (XP-10) and open to learning business operational systems.

Professional Development Certifications

Certificate in Customer Service - Customer Service Clinic, 05/2014

References

  • Justin Koswane, IT Manager - Department of Broadcasting Services, +267 3653049
  • Olorato Mogatle, Systems Analyst I - Department of Broadcasting Services, +267 3653500
  • Letlhogonolo Ngwenya, Programme coordinator- Brandwire Investments (PTY) Ltd, +267 3111811

Projects

Japanese Grant Aid for the economic and Social Development Programme to the Republic of Botswana to Promote Digital Migration/Distribution of Set Top Box across Botswana in partnership with Department of Broadcasting Services, 2021-2022

Timeline

IT Officer / Data Manager

Brandwire Investments (Pty) Ltd
06.2020 - 11.2023

Systems Analyst / IT Officer

Department of Broadcasting Services
03.2015 - 04.2017

Systems Analyst / IT Officer

Institute of Health Sciences
05.2013 - 07.2013

Bachelor of Information System - Information Management

University of Botswana

Botswana General Certificate of Secondary Education - undefined

Masunga Senior School
Kudzani Nametso MudalaSystem Analyst/IT Officer