With a proven track record at the Department of Immigration and Citizenship, I excel in operations management and effective communication. Demonstrated success in enhancing border security, reducing immigration fraud, and fostering inter-agency collaboration. My leadership and problem-solving abilities have significantly contributed to efficient immigration processes and improved international relations.
Overview
16
16
years of professional experience
Work History
Senior Immigration Administrator
Department of Immigration and Citizenship
07.2008 - Current
Maintained high standards of professionalism and integrity while enforcing immigration laws and regulations.
Provided accurate information on immigration policies, processes, and requirements to both the public and internal stakeholders.
Managed workload efficiently while prioritizing cases based on risk assessment criteria provided by supervisors.
Advised visitors on immigration laws governing country, consequences of breaking laws and reasons for deportation.
Supported efforts aimed at combating human trafficking by identifying victims, working closely with victim support services, and pursuing offenders within the scope of my role as an Immigration Officer.
Investigated visitors who have remained in country longer than visa permitted.
Observed passengers passing through passport control areas by checking passports.
Monitored port-of-entry activity using surveillance equipment ensuring compliance with regulations set forth by U.S Customs and Border Protection
Improved inter-agency communication by participating in meetings, conferences, and training sessions related to immigration enforcement issues.
Collected and arranged client documents and data for application submission.
Conducted investigations and interviews to pursue illegal immigrants with falsified information on applications for asylum, visas or citizenship.
Facilitated expedited processing for eligible travelers in order to maintain efficient operations at the border.
Contributed to successful deportation proceedings by gathering evidence, preparing reports, and testifying in court as needed.
Developed strong analytical skills to identify patterns, trends, and potential threats related to immigration enforcement efforts.
Asked visitors prearranged chain of questions to collect information on visitors entering country.
Enhanced border security by effectively screening, processing, and inspecting travelers and their belongings.
Handled sensitive information securely by adhering strictly to data protection protocols when accessing databases containing personal data of applicants or detainees.
Served as a liaison between my department and foreign consulates in order to expedite the processing of visa applications or resolve other issues affecting international travelers.
Reduced immigration fraud through thorough examination of documents and identification of inconsistencies.
Validated immigration documents, asked questions, and reported discrepancies to authorities for further review.
Developed, planned, and participated in tactical operations.
Summoned law enforcement to detain persons found to be in violation of customs or immigration laws and arrange for legal actions.
Diplomat ,Immigration Attache
Botswana High Commission ,Pretoria,South Africa
01.2020 - 07.2024
Liaised with government officials, international organizations and public media.
Built productive partnerships with host government officials and other diplomats to advance shared goals and mutual interests.
Assisted visiting high-level delegations by organizing meetings with key stakeholders and providing logistical support during official visits.
Made decisions on visa applications of visitors, students and temporary workers.
Collaborated with intelligence community partners to assess and mitigate potential security threats to U.S. personnel and facilities abroad.
Ran security checks on visa applicants to uncover criminal records.
Maintained secure communications systems within the embassy, safeguarding sensitive information from potential threats.
Furnished advice and support on immigration guidelines and standards.
Managed crisis situations, coordinating emergency assistance to American citizens overseas during natural disasters or civil unrest.
Education
Bachelor of Science - Labour Relations
Tshwane University of Technology
Pretoria
04.2001 -
Skills
Customer Service
Timeline
Diplomat ,Immigration Attache
Botswana High Commission ,Pretoria,South Africa
01.2020 - 07.2024
Senior Immigration Administrator
Department of Immigration and Citizenship
07.2008 - Current
Bachelor of Science - Labour Relations
Tshwane University of Technology
04.2001 -
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