Leokeditswe M.
Vancouver
Summary
Highly skilled and technically minded professional with expertise in driving enterprise-wide technology transformations, managing large-scale projects, and coordinating enterprise system deployments. Competent in driving complex IT initiatives focused on data science, AI, and machine learning integration to drive business intelligence and decision-making. Proven success in leading cross-functional teams and optimizing mission-critical infrastructures to support scalability, security, and accessibility. Creative problem-solver with foundational programming and risk management skills; well-versed in translating complex data, business processes, and legacy systems into scalable digital solutions that enhance service delivery / operational agility.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Systems Analyst (Information Technology / IT Project Coordinator)
Ministry of Communications and Innovation
12.2023 - Current
- Spearhead systems analysis, administration, and optimization initiatives across enterprise environments.
- Strengthen IT infrastructure by managing end-to-end database and network administration functions across complex, multi-platform environments.
- Lead high-impact project teams to successful completion of enterprise IT initiatives, aligning outcomes with organizational goals and timelines.
- Elevated user satisfaction and reduced service request turnaround time by providing technical support for applications.
- Cultivated a culture of continuous improvement by mentoring junior staff and promoting best practices in service delivery.
- Improved system reliability and performance through maintenance, security updates, and structured troubleshooting protocols.
- Enhanced software delivery speed and reliability by integrating DevOps practices to streamline development lifecycles, foster cross-functional collaboration, and enable continuous integration and deployment.
Systems Support Team Lead
Government Accounting & Budgeting System Project
Gaborone
02.2012 - 12.2023
- Supervised five-member IT team coordinating system configuration and readiness activities across Ministries and Departments.
- Oversaw functional and technical setup prior to deployment and production handover for all Gaborone-based and regional government entities.
- Enabled nationwide ERP deployment by leading team that complete system configurations ahead of schedule.
- Reduced transition risk by leading cross-ministry handover of fully validated Oracle Financials instances.
Systems Analyst
Ministry of Finance
01.2007 - 02.2012
- Strengthened infrastructure stability by administering Microsoft Windows Server environments, streamlining updates, access controls, and system performance.
- Ensured seamless enterprise communication by overseeing Microsoft Exchange Server functions, including mailbox configuration, monitoring, and disaster recovery.
- Optimized user access and security by administering Active Directory, managing user accounts, group policies, and authentication protocols.
- Elevated service quality by managing and maintaining Service Desk operations and enforcing compliance with defined SLAs.
- Enhanced data accessibility through administration of network-shared drives and cloud platforms, including Office 365.
- Improved organizational knowledge sharing by managing SharePoint-based intranet services / ensuring content integrity and uptime.
- Increased network reliability and connectivity by maintaining LAN operations and configuring DHCP, DNS, IPv4, VPN, and Wi-Fi services.
Education
Commonwealth Executive Master of Business Administration (CEMBA) - undefined
Botswana Open University
05.2026
Postgraduate Certificate in Public Sector Project Management - undefined
Botswana Accountancy College
01.2021
Bachelor of Science (Hons) - Business Computing and Information Systems
University of Wales
01.2013
Skills
- IT Project Management
- ERP Implementation
- Systems Analysis & Design
- Data Science Fundamentals
- Machine Learning Concepts
- Infrastructure Modernization
- IT Risk & Cost Management
- Training & Team Development
- Critical Problem-Solving
Certification
- MiVoice Business Administration Course, Mitel, 2025-01-01, IP Telephony system management.
- Microsoft SharePoint 2016, Byte Size College, 2018-01-01, Collaboration platform development and file share maintenance.
- Specialized Program in E-Government Application Development, CDAC Noida, India, 2015-01-01, E-Governance, HTML & JavaScript, Java (Basic & Advanced), SQL & PL/SQL
- HEAT 9.5.1 End User Training, ICL Botswana / FrontRange Solutions, 2012-01-01, User-level IT service management application training.
- APM Group ITIL Foundation, Loyalist Certification Services, 2009-01-01, Completed structured assessment on Service Lifecycle, Processes, Principles, Roles, and Architecture.
- Microsoft Windows 2000 Training, IT-IQ Botswana, 2003-01-01, Managing Windows 2000 Environment (2126), Implementing Windows 2000 Professional & Server (2152), Network & OS Essentials (2151)
- A+ Service Technician Certification, IT-IQ Botswana, 2002-01-01, Hardware peripherals, software support, and troubleshooting.
- Administering Microsoft Windows NT Server 4.0, NIIT, 1998-01-01, Administration and core technologies for Windows NT environments.
Career Experience
- Systems Analyst (Information Technology / IT Project Coordinator), Ministry of Communications and Innovation, Botswana, 2023-12-01, Present, Spearhead systems analysis, administration, and optimization initiatives across enterprise environments., Strengthen IT infrastructure by managing end-to-end database and network administration functions across complex, multi-platform environments., Lead high-impact project teams to successful completion of enterprise IT initiatives, aligning outcomes with organizational goals and timelines., Elevated user satisfaction and reduced service request turnaround time by providing technical support for applications., Cultivated a culture of continuous improvement by mentoring junior staff and promoting best practices in service delivery., Improved system reliability and performance through maintenance, security updates, and structured troubleshooting protocols., Enhanced software delivery speed and reliability by integrating DevOps practices to streamline development lifecycles, foster cross-functional collaboration, and enable continuous integration and deployment.
- Systems Support Team Lead, Government Accounting & Budgeting System Project (Secondment), 2012-02-01, 2023-12-01, Supervised five-member IT team coordinating system configuration and readiness activities across Ministries and Departments., Oversaw functional and technical setup prior to deployment and production handover for all Gaborone-based and regional government entities., Enabled nationwide ERP deployment by leading team that complete system configurations ahead of schedule., Reduced transition risk by leading cross-ministry handover of fully validated Oracle Financials instances.
- Systems Analyst, Ministry of Finance, Botswana, 2007-01-01, 2012-02-01, Strengthened infrastructure stability by administering Microsoft Windows Server environments, streamlining updates, access controls, and system performance., Ensured seamless enterprise communication by overseeing Microsoft Exchange Server functions, including mailbox configuration, monitoring, and disaster recovery., Optimized user access and security by administering Active Directory, managing user accounts, group policies, and authentication protocols., Elevated service quality by managing and maintaining Service Desk operations and enforcing compliance with defined SLAs., Enhanced data accessibility through administration of network-shared drives and cloud platforms, including Office 365., Improved organizational knowledge sharing by managing SharePoint-based intranet services / ensuring content integrity and uptime., Increased network reliability and connectivity by maintaining LAN operations and configuring DHCP, DNS, IPv4, VPN, and Wi-Fi services.
<Enter your own>
Title: IT Project Manager
Timeline
Systems Analyst (Information Technology / IT Project Coordinator)
Ministry of Communications and Innovation
12.2023 - Current
Systems Support Team Lead
Government Accounting & Budgeting System Project
02.2012 - 12.2023
Systems Analyst
Ministry of Finance
01.2007 - 02.2012
Commonwealth Executive Master of Business Administration (CEMBA) - undefined
Botswana Open University
Postgraduate Certificate in Public Sector Project Management - undefined
Botswana Accountancy College
Bachelor of Science (Hons) - Business Computing and Information Systems
University of Wales
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