Summary
Overview
Work History
Education
Skills
Certification
References
Accomplishments
Timeline
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LETLHOGONOLO LEBOGANG

Gaborone

Summary

Results-oriented IT professional with extensive experience in software development, quality assurance, and system analysis. Proven track record in designing and optimizing digital platforms, conducting comprehensive end-to-end testing, and enhancing efficiency through automation and data-driven insights. Recognized for driving innovation in agile environments while ensuring compliance with industry standards. Detail-oriented Computer Systems Analyst skilled in evaluating and implementing computer systems that improve productivity and align technology solutions with business needs.

Overview

7
7
years of professional experience
1
1
Certification

Work History

POS Analyst

Stanbic Bank Botswana
01.2025 - Current
  • Analyzed Point-of-Sale (POS) systems and platforms to identify areas for performance improvements and optimization
  • Collaborated with cross-functional teams to ensure seamless integration of POS solutions with existing banking systems and platforms
  • Conducted in-depth analysis of transaction data, identifying trends and potential issues, and providing actionable insights to improve POS services
  • Provided technical support for POS devices, troubleshooting and resolving issues to minimize downtime
  • Enhanced system security and compliance by ensuring that POS systems adhered to relevant standards and regulations
  • Developed reporting dashboards using Microsoft Power BI, enabling real-time monitoring of POS system performance

Analyst: Platform Operations & User Experience (QA)

Stanbic Bank Botswana
11.2023 - Current
  • Spearheaded quality assurance (QA) strategies, ensuring seamless functionality across Unayo platforms
  • Developed comprehensive test plans and test cases, aligning with business and compliance requirements
  • Conducted functional, regression, and security testing, ensuring adherence to KYC, AML, and GDPR regulations
  • Led User Acceptance Testing (UAT) to validate system enhancements and new feature releases
  • Monitored production systems, investigating and resolving incidents to enhance user experience
  • Optimized QA workflows in agile environments, improving efficiency and defect resolution timelines
  • Provided audit support, ensuring compliance with regulatory and operational standards

Software Developer

Nu Africa Duty Free
01.2022 - 01.2023
  • Designed, developed, and maintained the Nu Africa Cash & Carry Botswana website and Eswatini Mobile App
  • Conducted end-to-end testing, ensuring optimal functionality, security, and user experience
  • Implemented UI/UX best practices, creating intuitive designs using Figma
  • Managed social media presence, increasing brand engagement and online visibility
  • Developed automated stock movement reports, improving inventory tracking and decision-making

ICT Associate

Botswana Institute for Technology Research and Innovation (BITRI)
01.2020 - 01.2022
  • Led unit and behavioral testing, ensuring software quality, security, and efficiency
  • Executed User Acceptance Testing (UAT) to validate system performance and functionality
  • Developed front-end applications using AngularJS and backend solutions with Spring Boot (Java)
  • Designed and optimized SQL databases, improving data integrity and query performance

Junior Software Engineer

BITRI
01.2020 - 12.2020
  • Developed and deployed SharePoint-based Information Management Systems, enhancing document collaboration
  • Configured and maintained SharePoint on-premise farms, user roles, and service applications
  • Created interactive reports using Power BI, transforming raw data into actionable insights

Systems Administrator Intern

Civil and National Registration (Omang Office)
01.2018 - 01.2020
  • Installed, configured, and maintained software, hardware, and network infrastructure
  • Conducted system performance monitoring, ensuring high availability and security
  • Managed system upgrades and patches, reducing vulnerabilities and downtime

Education

BSc - Computer Systems Engineering

University of Sunderland
01.2017

Skills

  • Java
  • AngularJS
  • Spring Boot
  • SQL
  • Test Planning
  • Functional & Regression Testing
  • UAT
  • AWS
  • Microsoft Azure
  • SharePoint
  • UI/UX Prototyping (Figma)
  • Microsoft Power BI
  • Incident Handling
  • System Administration

Certification

  • AWS Solution Architect – Associate
  • Microsoft Azure Administrator
  • CompTIA A+
  • Ethical Hacking & Information Security
  • Certified Information Systems Security Professional (CISSP)
  • Robotic Process Automation
  • Data Analytics Using Microsoft Power BI

References

  • Jason Shongwe, Director, Nu Africa Cash & Carry, +27 82 903 9284
  • Nonofo Montshioa, Director, Pro IT Solutions, +267 73767277
  • Merapelo Disang, Operations Manager, Stanbic Bank, +267 72222333
  • Seeletso Moepeng, Enablements Manager, Stanbic Bank, +267 72802884

Accomplishments

  • Beyond Excellance Award 2024 - Stanbic Bank

Timeline

POS Analyst

Stanbic Bank Botswana
01.2025 - Current

Analyst: Platform Operations & User Experience (QA)

Stanbic Bank Botswana
11.2023 - Current

Software Developer

Nu Africa Duty Free
01.2022 - 01.2023

ICT Associate

Botswana Institute for Technology Research and Innovation (BITRI)
01.2020 - 01.2022

Junior Software Engineer

BITRI
01.2020 - 12.2020

Systems Administrator Intern

Civil and National Registration (Omang Office)
01.2018 - 01.2020

BSc - Computer Systems Engineering

University of Sunderland
LETLHOGONOLO LEBOGANG