Likando Ndlovu
Travel Consultant
Gaborone
Summary
Independent Travel Agent offering more than [Number] years of industry experience. Terrific communicator with base of wealthy, loyal clientele. Consistently delivers best client experiences resulting in repeat business and market expansion.
Overview
38
38
years of professional experience
Work History
Travel Consultant
Travel Trends
10.2022 - Current
- Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
- Collaborated with colleagues to create and promote special travel packages.
- Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
- Educated clients on destination-specific considerations such as customs regulations, local attractions, or cultural norms to enhance their overall experience abroad.
- Built strong relationships with clients through exceptional communication and personalized service.
Business Development Executive
Flight Connect Travel
08.2017 - 09.2022
- Developed, maintained and utilized diverse client base.
- Delivered presentations at industry conferences, raising company profile and attracting potential clients.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
Assistant Manager
Air Botswana
10.1986 - 04.2017
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Developed detailed plans based on broad guidance and direction.
- Monitored security to protect employees, customers and property.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Management College of Southern Africa (MANCOSA)
Durban 04.2001 -
International Air Transport Association (IATA)
GenevaHigh School Diploma -
Management Development Program
University Of Stellenbosch 04.2001 -
Skills
Strong Communication Skills
Cash Handling
Travel Planning
Interpersonal communications
Travel insurance
Organizational Skills
Timeline
Travel Consultant
Travel Trends
10.2022 - Current
Business Development Executive
Flight Connect Travel
08.2017 - 09.2022
High School Diploma -
Management College of Southern Africa (MANCOSA)
04.2001 -
High School Diploma -
Management Development Program
04.2001 -
Assistant Manager
Air Botswana
10.1986 - 04.2017
International Air Transport Association (IATA)