LILLIAN K EZEKIEL
Gaborone
Summary
Secure a position that matches my qualifications and experience where hard work and dedication will benefit my employer while helping me reach the pinnacle of my potential.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, knowledgeable about data analysis, Insurance, anti-money laundry, budgeting, inventory controls, and compliance standards. Hardworking and quick learning professional with excellent administrative and business management abilities. Over 3 years of experience in the field.
Overview
3
3
years of professional experience
Work History
KYC ANALYST
First National Bank Botswana
10.2022 - Current
- Hogan, Sigma, Fenix
- Perform comprehensive CDD assessments on new customers to verify their identities, assess risk levels, and ensure compliance with AML/KYC regulations
- Execute through EDD procedures on high-risk customers, analyzing complex transaction patterns and identifying potential financial crimes.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes.
- Provided expert technical support, reducing system downtime and minimizing disruptions to daily operations.
- Mentored junior analysts on best practices in systems analysis techniques, contributing to their professional growth.
- Maintained up-to-date knowledge of industry best practices, sharing insights with colleagues to enhance organizational performance.
- Offered internal support for audit, compliance and reporting activities.
- Identified potential risks and red flags through comprehensive customer risk assessments, mitigating potential financial losses.
- Coordinated ongoing monitoring efforts for high-risk accounts by tracking changes in customers'' profiles and transaction patterns.
- Determined customer risk ratings based on analysis and research findings.
- Contributed to successful external reviews, demonstrating effective implementation of KYC standards within the organization.
- Adjusted end-to-end KYC process needs to align with workforce capabilities.
Trainee Manager
Choppies Supermarket
01.2021 - 07.2022
- Supported departmental tasks to increase understanding of industry processes.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
- Offered technical support and troubleshot issues to enhance office productivity.
- Established open lines of communication with managers regarding employee growth opportunities after completing the program.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Data Analytics Essentials
CISCO Networking Academy
Higher Certificate in Long-term Insurance -
BOTSWANA ACCOUNTANCYCOLLEGE
2023
Bachelor of Science (Hons) in Business Management
Botho University
2021
Skills
- Enhanced Due Diligence
- Anti-Money Laundering
- AML Compliance
- Document Review
- Excel proficiency
- Microsoft Office
- Risk Assessment
- High risk account reviews
- Predictive Analytics
- Data Analysis
- Presentation Skills
- Risk Mitigation
- Statistical Analysis
- Communication Management Professional
- Client Relationship Building
- Customer Relations
- Public Speaking
- Complaint resolution
- Sales expertise
- Marketing Strategies
- Technical Support
- Networking
- Data Entry
- Customer Relationship Management
- Quality Control
References
REFERENCES
Sylvia Chipo Ssemakula
T: +267 74 268 539
E: SSsemakula@fnbbotswan
a.co.bw
Mr. Baaitse Mothathelo
T: +267 684 0995
E: shakawe@choppies.co.bw
Affiliations
811807
Timeline
KYC ANALYST
First National Bank Botswana
10.2022 - Current
Trainee Manager
Choppies Supermarket
01.2021 - 07.2022
Data Analytics Essentials
CISCO Networking Academy
Higher Certificate in Long-term Insurance -
BOTSWANA ACCOUNTANCYCOLLEGE
Bachelor of Science (Hons) in Business Management
Botho University