LINDA MOATLHODI
Gaborone
Summary
Results-driven Portfolio Bank Manager with 8+ years of progressive experience in retail and corporate banking, credit risk management, and client relationship leadership. Adept at driving profitability through strategic portfolio optimization, cross-functional team leadership, and delivering tailored financial solutions. Recognized for exceeding sales targets by 120%+ and earning multiple awards for excellence in customer service, leadership, and sales performance. Combines a Bachelor’s degree in Humanities with specialized certifications in Credit, Risk Management, and Leadership to deliver exceptional value in dynamic banking environments.
Overview
11
11
years of professional experience
Work History
Business Banker
BANK GABORONE
07.2024 - Current
- Manage a high-value portfolio of 150+ SME clients, providing end-to-end financial advisory services, including loan structuring, credit analysis, and debt management
- Negotiated favorable loan terms with lenders, reducing client interest rates by 15% on average while maintaining a 98% repayment compliance rate
- Conduct financial health assessments using ratio analysis, identifying growth opportunities that increased client portfolio revenue by 25% YoY
Retail Banker
BANK GABORONE
07.2019 - 06.2024
- Spearheaded a 40% expansion of the retail customer base through targeted lead conversion and personalized financial solutions
- Analyzed 200+ credit applications annually, maintaining a 92% approval rate with zero defaults by implementing rigorous risk assessment protocols
- Trained and mentored 15+ junior bankers on CRM systems and sales strategies, boosting team sales performance by 35%
Sales Consultant
BANK GABORONE
01.2017 - 12.2019
- Achieved 130% of annual sales targets for three consecutive years, securing the #1 Bank-Wide Sales Excellence Award in 2023
- Developed a referral network that generated 500+ new active accounts, contributing to a 20% increase in annual revenue
Assistant Credit Officer
BANK GABORONE
01.2015 - 12.2017
- Reduced credit risk exposure by 18% through meticulous analysis of financial statements and client credit histories
- Identified cross-selling opportunities, resulting in a 30% uptick in product adoption among existing clients
SMME Administrator Intern
BANK GABORONE
01.2014 - 12.2015
- Streamlined credit application workflows, cutting processing time by 25% while maintaining compliance with bank policies
Education
Bachelor of Arts - Humanities (Environmental Science & Archaeology)
University of Botswana
01.2019
Sales Enablement & Inbound Sales Certification - undefined
HubSpot Academy
01.2021
Leadership & Management Skills - undefined
Allson Certifications
01.2021
AML Best Practices - undefined
Allson Certifications
01.2021
Post Graduate Certificate - Enterprise Risk Management
Botswana Accountancy College
01.2018
Diploma in Credit Management - undefined
Bank Gaborone Learning Centre
01.2016
Certificate in Customer Service Excellence - undefined
Bank Gaborone Learning Centre
01.2015
Skills
- Portfolio Management & Growth Strategy
- Credit Risk Analysis & Debt Structuring
- Client Relationship Management (CRM)
- Financial Statement Analysis & Reporting
- Cross-Selling & Business Development
- Team Leadership & Sales Enablement
- Regulatory Compliance (AML, KYC)
- Stakeholder Engagement & Negotiation
Achievements And Awards
- Sales Excellence Award – Capricorn Group, 2024, Recognized as top performer group-wide for exceeding sales targets by 120%.
- MD’s Leadership Award, 2024, Honored for inspiring team performance, driving a 22% YoY increase in profitability.
- Diamond Service Award, 2024, Voted 'Customer’s Choice' by 500+ clients for exceptional service delivery.
- 2x Bank-Wide Top Performer, 2023, 2024, Surpassed annual KPIs for loan approvals, client retention, and revenue growth.
Timeline
Business Banker
BANK GABORONE
07.2024 - Current
Retail Banker
BANK GABORONE
07.2019 - 06.2024
Sales Consultant
BANK GABORONE
01.2017 - 12.2019
Assistant Credit Officer
BANK GABORONE
01.2015 - 12.2017
SMME Administrator Intern
BANK GABORONE
01.2014 - 12.2015
Sales Enablement & Inbound Sales Certification - undefined
HubSpot Academy
Leadership & Management Skills - undefined
Allson Certifications
AML Best Practices - undefined
Allson Certifications
Post Graduate Certificate - Enterprise Risk Management
Botswana Accountancy College
Diploma in Credit Management - undefined
Bank Gaborone Learning Centre
Certificate in Customer Service Excellence - undefined
Bank Gaborone Learning Centre
Bachelor of Arts - Humanities (Environmental Science & Archaeology)
University of Botswana
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