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Dynamic retail professional with a proven track record at Smokey Mountain Harley-Davidson, excelling in upselling and employee training. Skilled in retail management and customer service, I enhance operational efficiency and foster team collaboration, driving sales growth and customer satisfaction through innovative strategies and a commitment to excellence.

Data analysis expert with a strong background in claims settlement and crisis management. Proficient in insurance software, skilled in empathetic client handling, and adept at maintaining professional boundaries. Experienced in retail operations, including product display and customized sales techniques. Aims to leverage technical skills to enhance client interactions and streamline processes.

Retail leader with experience across luxury and performance retail environments, known for building strong guest connections, developing team culture, and driving business results through hands on leadership. Experienced in leading floor operations, coaching educators in real time, and taking ownership of key business metrics including NPS, ACE, sales conversion, and UPT performance. Passionate about creating an elevated guest experience while supporting team growth, accountability, and operational excellence in high-volume store environments.

Enthusiastic Retail Sales Associate with knack for building customer relationships and boosting sales. Excel at creating engaging shopping experiences, leading to increased customer satisfaction and loyalty. Consistently recognised for excellent product knowledge and ability to drive store performance.

Reliable individual with keen eye for cleanliness and proactive attitude. Proficient in maintaining spotless environments and ensuring safety standards, with strong communication and teamwork skills. Committed to creating clean, hygienic space that enhances well-being of all occupants.
Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Lobopo Prudence Makaka

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BGCSE - DVS, History,Literature, Agriculture, English, Setswana,Science, Mathematics

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BGCSE - DVS, History,Literature, Agriculture, English, Setswana,Science, Mathematics

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