Lorato Happy Njamela

• Maintain up-to-date records of all completed trainings and certifications.
• Coordinate the schedules of trainers, facilitators, and instructors.
• Manage daily office operations, including reception, record-keeping, and HR administration.
• Coordinate staff records, and ensure compliance with documentation standards.
• Provide administrative support for training and communication.
• Coordinate trainee enrolment for training programs, ensuring accuracy and proper documentation.
• Plan and host career fairs, and stakeholder engagement events across the region.
• Review and maintain confidential documents and files.
• Attending to all customers and providing them with information about CITF.
• Scheduling and conducting interviews.
• Conducting orientation for new trainees.
• Maintains and manages trainee records/data (creation, filing, and retrieval).

Compiles daily statistics for monthly, quarterly, and yearly reports.

• Managed library operations and maintained accurate inventory of resources.
• Developed user-friendly guides for library services and resources.
• Implemented feedback systems to improve user experience within the library.
• Worked alongside library staff to shelve books and organize collections.
• Set up training sessions for staff members on proper handling of library materials.
• Supervised student workers during their shifts at the library.
• Assisted patrons with locating books, magazines, periodicals and other materials using the library's cataloging system.

• Collaborated with staff to maintain resource inventory effectively.
• Answered phone calls from patrons inquiring about library services.
• Performed data entry tasks for circulation management system.
• Maintained an up-to-date knowledge of library policies, procedures, and services.

• Developed engaging lesson plans aligned with curriculum standards.
• Implemented effective classroom management strategies to enhance student learning.
• Collaborated with colleagues to create interdisciplinary projects and activities.
• Assessed student performance through various evaluation methods and tools.
• Provided individualized support to students with diverse learning needs.
• Organized parent-teacher conferences to discuss student progress and concerns.
• Utilized technology to enhance teaching methods and student engagement.
• Participated in professional development workshops to improve teaching practices.
• Maintained a safe and orderly learning environment for all students.
• Built and strengthened positive relationships with students, parents, and teaching staff.
• Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
• Developed and implemented lesson plans based on curriculum objectives.